Cendyn Revintel

4.4 (41 REVIEWS)

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HT Score  
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Kanchan, Amanda, John + 20 more experts recommend Cendyn

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Cendyn Revintel

Ranked 6 (out of 75) in Business Intelligence

Scale your business by transforming your data into actionable business intelligence

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Bell avatar Bell - AI powered product analyst

I analyzed all of Cendyn’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how the Knowland Platform empowers smarter decisions with real-time data support and customizable reports. The platform elevates sales strategies by delivering actionable insights into regional market opportunities. Its user-friendly interface streamlines operations, helping hotels optimize revenue potential, reduce costs, and enhance customer experiences. However, improvements in navigation are suggested for further efficiency.

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Hyatt, Virgin, Onyx Hospitality Group & 348 others

Read their reviews

What Types of Hotels Cendyn is Popular For

Size

14 | X-Small (1-9 room)

8 | Small (10-24 room)

74 | Mid-Sized (25-74 room)

111 | Large (75-199 room)

201 | X-Large (200+ room)

Country

267 | United States of America

31 | France

15 | Canada

11 | Spain

9 | United Kingdom

6 | Italy

5 | South Africa

5 | India

4 | Mexico

4 | Ireland

4 | Australia

3 | United Arab Emirates

3 | Bahrain

2 | Saudi Arabia

2 | Denmark

2 | Switzerland

2 | Thailand

2 | New Zealand

1 | Belgium

1 | Morocco

1 | Greece

1 | Malaysia

1 | Bulgaria

1 | Singapore

1 | Sweden

1 | Cyprus

1 | Kenya

1 | Norway

1 | Myanmar

1 | Netherlands

1 | Japan

1 | Ghana

1 | Korea, South

1 | Qatar

1 | Colombia

1 | Germany

Type

202 | Boutiques

186 | Luxury Hotels

170 | Resorts

162 | Branded Hotels

155 | City Center Hotels

123 | Bed & Breakfast & Inns

116 | Airport/Conference Hotels

91 | Limited Service & Budget Hotels

42 | Casinos

27 | Extended Stay & Serviced Apartments

25 | Hostels

19 | Vacation Rentals & Villas

13 | RV Parks & Campgrounds

9 | Motels

Region

286 | North America

73 | Europe

15 | Asia Pacific

8 | Africa

6 | Oceania

6 | Middle East

1 | South America

Category

171 | Hotel Reservations Software

150 | Booking Engine

64 | Meetings & Events Intelligence

57 | Digital Marketing Agencies

41 | Business Intelligence

39 | Revenue Management Systems

36 | Hotel Metasearch Management Software

27 | Hotel Rate Parity

22 | Hotel CRM & Email Marketing

19 | RFPs & Proposal Management Software

14 | Website Design

8 | Event Management Software

What is Cendyn?

Founded in 1996 | Headquarters in Boca Raton (United States) | 570 employees
Cendyn Revintel is a powerful revenue management system designed specifically for the hospitality industry. It empowers hoteliers to swiftly leverage diverse data, yielding actionable insights within seconds. With Revintel, you can seamlessly access both historical and future data, allowing you to slice and dice information to a granular level. This capability significantly enhances your ability to build and automate visual dashboards and reports, helping you to exceed your financial goals. Whether you're managing room rates, forecasting demand, or analyzing occupancy trends, Revintel integrates smoothly into your existing operations, providing the tools you need to make data-driven decisions and optimize revenue.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Cendyn products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Cendyn

FAQs

Capabilities

Compose data into intelligent insights

Team collaboration

Business intelligence made simple

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Cendyn Reviews Summary

4.4
Very Good
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.2/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Cendyn Revintel is the #9 most trending product in the Business Intelligence category (out of 75) and the #244 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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80 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Cendyn Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cendyn Average Cendyn

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1

Success Stories

30

References

41

Featured Customers

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Cendyn Reviews

Hotelier Rating

Excellent
31
Very Good
3
Average
3
Poor
3
Terrible
1

Property Size

  • X-Small (1)
  • Mid-Sized (1)
  • Large (9)
  • X-Large (30)

Country

  • United States of America
    United States of America
    (30)
  • Mexico
    Mexico
    (2)
  • Canada
    Canada
    (2)
  • Thailand
    Thailand
    (2)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Myanmar
    Myanmar
    (1)
  • New Zealand
    New Zealand
    (1)
  • Ireland
    Ireland
    (1)
  • France
    France
    (1)

Region

  • North America
    North America
    (34)
  • Europe
    Europe
    (2)
  • Asia Pacific
    Asia Pacific
    (3)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (1)
10

Great Business Intelligence Tool

Director of Sales from 500+ room Branded Hotel in Tampa (United States of America)

Verified
29 days ago
Thank you for the experience! My team and I use Knowland consistently for market Business Intelligence and for feeder city trips.
Country United States of America
Director of Sales
X-Large Hotel
10

It is the best tool in the industry for seeking meetings, events and business from our local and surrounding competitive set.

VP of Sales from 500+ room Boutique in Reading (United States of America)

Verified
1 months ago
*Site is easy to navigate. *Support team is super reactive to user needs. *Data extracted is accurate and precise. *Easy onboarding process.
Country United States of America
VP of Sales
X-Large Hotel
10

The original AI

DoS from 500+ room Branded Hotel in Tysons Corner (United States of America)

Verified
1 months ago
Who needs AI when you have Knowland??? The amount of data the reports provide is paramount in prospecting and uncovering new clients. When I need data for diving into new markets, Knowland is my go-to!
Country United States of America
DoS
X-Large Hotel
10

Great Finds

Senior Sales Executive from 500+ room Airport/Conference Hotel in Aurora (United States of America)

Verified
1 months ago
Firstly, because of Kasi Sias' customer service, I feel I have a go-to person for questions and best practices. I like the new market search and sub market to be able to home in on my back yard business. I have had a couple of wins based on concentration of Holiday parties.
Country United States of America
Senior Sales Executive
X-Large Hotel
10

Has created multiple opportunities to earn new business from clients that were not aa

DOSM from 500+ room Bed & Breakfast & Inn in Sandestin (United States of America)

Verified
2 months ago
Unmatched insight to actualized group business that took place at competing hotels and resorts. Who met, where, how often and how big their events were. There are much smarter prospecting precision filters for drilling down to vertical markets for the sales managers. Seeing how accounts we do business with also use other competitors and...
Country United States of America
DOSM
X-Large Hotel
9

Easy way to understand the market.

Area Sales Manager from 100 to 199 room Boutique in Portland (United States of America)

Verified
2 months ago
Unmatched Market Insight: The ability to see future booking trends and competitive market activity well in advance, giving a clear edge in setting strategy and pricing. Targeted Prospecting: Access to a vast database of groups and meeting planners who have previously used competitor hotels, allowing for highly efficient and specific sales o...
Country United States of America
Area Sales Manager
Large Hotel
6

Review

Express Sales Manager from 200 to 499 room Boutique in Williamsburg (United States of America)

Verified
2 months ago
I’ve really enjoyed using this website; it offers an excellent tool for prospecting new leads. that is the best part!
Country United States of America
Express Sales Manager
X-Large Hotel
9

A wonderful tool

Complex Senior Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Austin (United States of America)

Verified
2 months ago
I utilize Cendyn to gain knowledge about the market. It is essential for capturing more business. I love the amount of insight provided without having to be a creeper in other hotels.
Country United States of America
Complex Senior Sales Manager
Large Hotel
5

Great for targeted prospecting and pipeline growth

Senior Sales Manager from 200 to 499 room Boutique in Austin (United States of America)

Verified
3 months ago
What I like most about Knowland is how easy it is to research and identify qualified group leads. The platform saves me time by providing detailed insights on past bookings, helping me prioritize outreach and focus on the right opportunities. It has become a key resource in building stronger, more targeted pipelines and helping me stay effi...
Country United States of America
Senior Sales Manager
X-Large Hotel
10

Knowland is so helpful!

Catering Sales Manager from 200 to 499 room Branded Hotel in Tulsa (United States of America)

Verified
3 months ago
We have been able to use this system to completely utilize our comp set events. I love being able to use the AI feature to look up any various keywords.
Country United States of America
Catering Sales Manager
X-Large Hotel
Natalie from Cendyn replied
It’s great to hear you’re finding value in both the comp set information and the AI feature. We understand the importance of clear training and guidance, and we will be sure to connect with you directly to provide those updates.
  • 1
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Cendyn will help you to organize your data and communication with your leads turning them to guests. Get a centralised view of customer data with tools to take action, with real time insights on each guest so you can measure their value and make smarter decisions

Question:

What differentiates this product or service from the competition?

Answer:

With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing, and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales, and revenue teams to optimize their strategies and drive performance and loyalty across their business units.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Your guests are unique. Their passions, journeys, and personality traits push them beyond easily defined demographics. In the age of “customer-first” and machine learning, guests expect hotels to service and communicate based on subtle nuances and details. Guests expect these messages in the channels they prefer and will ignore messages that don’t resonate or that appear irrelevant, tone-deaf, or untargeted.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Nikolay Lazarov Integraton Manager @ Clock Software
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Tom Buttigieg Head partnerships @ RMS Cloud
RecommendationAvatar
Fabricio Titiro Director of Hospitality Partnerships @ Oracle Hospitality
Are you a consultant or vendor that recommends Cendyn? Leave a recommendation

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Support

Unverified

Cendyn has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2026

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Response Time

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90%

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