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Jordan Hollander
CEO @ Hotel Tech Report
Jordan is the co-founder of Hotel Tech Report, the hotel industry's app store where millions of professionals discover tech tools to transform their businesses. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MWT Hospitality and an equity analyst at Wells Capital Management. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was a Zell Global Entrepreneurship Scholar and a Pritzker Group Venture Fellow.
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Choosing the right Meetings & Events Intelligence for your hotel depends on several variables some of which come down to personal preference but most of which come down to the characteristics of your property. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? Below are HTR’s defined key personas based on common property characteristics that typically indicate similar product choices.
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Meetings and events revenue account for a significant percentage of total revenue for the hotels, resorts and conference centers, yet most managers are not yet utilizing technology to understand and analyze basic information like market trends, customer insights or space performance. With Meetings and Events Intelligence organizations are empowered to make decisions that allow them to only accept the most profitable business.
Meetings and events venues continue to evolve. Spaces are more sophisticated, unique and in-demand than ever before. And in the wake an abundance of data has followed. Meetings and Events Intelligence is the transformation of this data into insights which enable organizations to make better tactical and strategic decisions.
Installation can vary by property size and contract but is typically in the range of $300-500. Training ranges between $500-1,500 and monthly SaaS subscription varies widely between $150-$650/month. Inquire with vendors on Hotel Tech Report to receive and compare custom price quotes for your hotel or hotel group.
Meetings and events revenue account for a significant percentage of total revenue for the hotels, resorts and conference centers, yet most managers are not yet utilizing technology to understand and analyze basic information like market trends, customer insights or space performance. With Meetings and Events Intelligence organizations are empowered to make decisions that allow them to only accept the most profitable business. Meetings and events venues continue to evolve. Spaces are more sophisticated, unique and in-demand than ever before. And in the wake an abundance of data has followed. Meetings and Events Intelligence is the transformation of this data into insights which enable organizations to make better tactical and strategic decisions.
We typically recommend that hoteliers begin their technology search by starting with business problems. Event Intelligence software can help to increase revenue per square foot within your hotel’s meetings and event spaces. Think of this metric like RevPaR for meeting spaces - this insight helps venues understand their highest revenue-generating space and deploy pricing based on a clear picture of demand. Each person attending an event represents revenue. Optimum capacity of a meeting room should always be the goal. Attendee density measures the actual attendance in the space versus the optimum capacity of the room, helping venues understand how well the space has been used versus its potential. Event intelligence software can also help your team focus not just on converting more group business but can actually provide insight that will help to convert the most valuable and profitable business mix for your hotel.
A powerful tool will have a feed or integration with the major sales and event management providers. Data should flow through regularly and be integrated smoothly. Great event intelligence software should also have clean data. Investigative tools such as drill-throughs should allow a user to visualize data to easily identify if and where data has been inputted incorrectly so that it can be corrected.
Meetings and events revenue account for a significant percentage of total revenue for the hotels, resorts and conference centers, yet most managers are not yet utilizing technology to understand and analyze basic information like market trends, customer insights or space performance. With Meetings and Events Intelligence organizations are empowered to make decisions that allow them to only accept the most profitable business. Meetings and events venues continue to evolve. Spaces are more sophisticated, unique and in-demand than ever before. And in the wake an abundance of data has followed. Meetings and Events Intelligence is the transformation of this data into insights which enable organizations to make better tactical and strategic decisions.
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