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Cendyn Proposals
4.6 (15 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Cendyn Proposals
Unranked in RFPs & Proposal Management Software
Manage and win more group and event business with vibrant, custom RFP responses that are ready in minutes
89% recommended by 300 hotels
More than 50% of Cendyn’s reviews come from United States of America.
What is Cendyn?
Founded in 1996 | Headquarters in Boca Raton (United States) | 570 employees
Cendyn Proposals is a comprehensive request for proposal (RFP) management and sales enablement platform for the hospitality industry. The software streamlines the RFP response process by enabling sales managers to create personalized, media-rich proposals in minutes. Users can stand out with web-based microsites tailored to their brand and each RFP, thus accelerating group sales. The tool allows for quick builds using pre-defined descriptive content blocks and commonly used files, videos, and floor plans, enabling the creation of stylish, impactful proposals with ease.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Cendyn products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Cendyn Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Cendyn Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Cendyn
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Cendyn's Provided Description:
"Cendyn Proposals streamlines RFP responses, enabling sales managers to create personalized, media-rich proposals in minutes. Stand out with web-based microsites tailored to your brand and each RFP, accelerating group sales. Build quickly on the fly by using pre-defined descriptive content blocks and commonly used files, videos, and floor plans to generate stylish proposals quickly and easily."
FAQs
Capabilities
Build quickly on the fly
Build quickly on the fly
Seize first-responder advantage and dramatically increase group bookings by replying to RFPs in minutes. From anywhere, you can easily add pre-designed descriptive overviews, floor plans, menus and detailed specifics of your meeting and event facilities.
Personalize your proposal
Personalize your proposal
Tailor each sales proposal based on the recipient, use native language or even use compelling video content to help you stand out from your competitors. Automatically embed your food and beverage with Cendyn Catering. Visually tell a story so your client can picture their event at your hotel!
Real-time notifications
Real-time notifications
Inbox alerts notify you the moment a prospect opens your Cendyn Proposals, allowing you to reach out directly while the event is top of mind.
Multiple integrations to Sales & Catering systems
Multiple integrations to Sales & Catering systems
Through multiple integrations with the leading sales & catering applications, ‘rates and dates’ are instantly and accurately published to your proposal. Saving time and reducing errors, you can then focus your time on customizing and personalizing each bid.
Features
Proposals, Contracts & Signatures
4/5 features
Online Bookings
4/5 features
Payments & Invoicing
4/5 features
Content Management
4/5 features
CRM & Messaging
4/5 features
Notifications
4/5 features
Other
0/1 features
Cendyn Reviews Summary
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Cendyn Proposals is the #5 most trending product in the RFPs & Proposal Management Software category (out of 22) and the #185 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Cendyn Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
10
Sales Manager
Sales Manager from 200 to 499 room Bed & Breakfast & Inn in San Diego (United States of America)
Verified
1 days ago
I enjoy being able to see what companies are booking and what locations they are selecting. It also allows me to see what new clients I can approach.
United States of America
United States of America
Sales Manager
X-Large Hotel
10
Seamless, reliable, and user-friendly solutions that save time and boost bookings
Sales Manager from 500+ room Branded Hotel in Houston (United States of America)
Verified
3 days ago
Cendyn’s Booking Engine and Hotel Reservations Software have made managing reservations so much easier with a smooth and intuitive interface. The automation has reduced manual errors, improved efficiency, and helped us capture more direct bookings. The RFP & Proposal Management Software has been a real game-changer, it eliminates the endles...
United States of America
United States of America
Sales Manager
X-Large Hotel
8
Experience with Cendyn
Group Sales Manager from 200 to 499 room Branded Hotel in Tampa (United States of America)
Verified
3 days ago
The Hotel CRM allows us to centralize guest and account data, segment contacts, and automate follow-ups, which helps strengthen relationships and drive repeat business. It’s intuitive, and the integration with other systems makes it easy to track every interaction from lead to post-stay. Their Email Marketing platform is equally powerful pe...
United States of America
United States of America
Group Sales Manager
X-Large Hotel
10
Efficient and Speed
Sales Manager from 200 to 499 room Bed & Breakfast & Inn in Orlando (United States of America)
Verified
3 days ago
Since much of the content (boilerplate terms, amenities, photos, etc.) is preloaded, proposals can be generated in minutes instead of hours.
United States of America
United States of America
Sales Manager
X-Large Hotel
8
Outstanding customer support
Reservations Manager from 200 to 499 room Boutique in Copenhagen (Denmark)
Verified
2 years ago
- Customer support - very personalised and close relationship with our account manager. She also helped us through a difficult training period through Covid-19 where new employees had to stand in to handle the system. - Once one is used to using RVNG - it has nice features and easy to navigate in. The sales reports are very useful.
Denmark
Denmark
Reservations Manager
X-Large Hotel
9
Quick service
dos from 75-99 room Limited Service & Budget Hotel in Cary (United States of America)
Verified
2 years ago
It was great on one email Anurag took initiative to help and before 24 hours my problem was solved. Thank you.
United States of America
United States of America
dos
Large Hotel
8
Work with e-proposals
Specialist (G&M and Res) Portfolio Revenue Manager from 200 to 499 room Branded Hotel in Glasgow (United Kingdom)
Verified
3 years ago
Great communication and support by team. Sappy has been hugely helpful and am sure will continue to be supportive as the hotels begin to re-build their proposal templates.
United Kingdom
United Kingdom
Specialist (G&M and Res) Portfolio Revenue Manager
X-Large Hotel
7
Proposal Features
Assistant Director of Sales from 500+ room Bed & Breakfast & Inn in Kuala Lumpur (Malaysia)
Verified
3 years ago
- save time, easy to use by selecting relevant attachments for each proposal - estimate room & event cost breakdown helps client to understand total costing for entire event
Malaysia
Malaysia
Assistant Director of Sales
X-Large Hotel
10
Excellent service
PA to Area General Manager from 100 to 199 room Bed & Breakfast & Inn in Sofia (Bulgaria)
Verified
3 years ago
What I liked the most was the proactive approach and the readiness to help . Each of our talks was on time and was productive.
Bulgaria
Bulgaria
PA to Area General Manager
Large Hotel
10
EProposal is fantastic!
Executive Meeting Sales Manager from 500+ room Casino in Atlantic City (United States of America)
Verified
3 years ago
EProposal offers such a great presentation for clients! It is catered to the events and offers a great visual including photos, videos and links to tons of info without crowding an email or overwhelming clients. Support is always very responsive and helpful!
United States of America
United States of America
Executive Meeting Sales Manager
X-Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Sales and marketers work so hard to generate interest - and when prospects are finally ready to buy, too many hotels send them complex, hard to read, proposals that actually make it harder to make a decision. Cendyn's eProposal helps hoteliers to make an amazing first impression. This product allows hotels to present themselves visually and has components that make the decision process easier for their buyers. It is a big competitive difference.
Showing all answers to: "What does this product or service do well?"
Sales and marketers work so hard to generate interest - and when prospects are finally ready to buy, too many hotels send them complex, hard to read, proposals that actually make it harder to make a decision. Cendyn's eProposal helps hoteliers to make an amazing first impression. This product allows hotels to present themselves visually and has components that make the decision process easier for their buyers. It is a big competitive difference.
Cendyn will help you to organize your data and communication with your leads turning them to guests. Get a centralised view of customer data with tools to take action, with real time insights on each guest so you can measure their value and make smarter decisions
Cendyn is a worldwide reference in the Hospitality Marketing, e-Marketing, CRM and other key areas for the Hospitality Industry. Oracle Hospitality has a long standing relationship with Cendyn in building integration to these suite of products.
The Cendyn Solution suite works in combination with the Oracle Hospitality Solution Suite to deliver the best set of solutions and next generation technology to improve guest experiences. Cendyn offers great Hotel CRM solutions curated to deliverer under the most demanding environments.
We are integrating with eProposal as it perfectly complements our product offering. I know already it is going to be a huge hit with our customers! I can barely contain my excitement as we get close to rolling it out. Look out world...Oracle & Cendyn have big plans!!
Question:
What differentiates this product or service from the competition?
Answer:
The product itself helps hotels stand apart from all their competitors - but there is an add on - eMenus - that really helps to enable the buying process. Most hotels send you tons of pdfs for your banquet menus - they are confusing and overwhelming - and you, as the buyer cannot really do anything without getting a salesperson on the phone to help you figure it all out. Buyers want to be able to explore more on their own - and this tool allows them to do that! They can put their entire menu together, get real costs, make their own tweaks - on their own schedule. It is easy to use - gives buyers what they want and saves salespeople a lot of time. The whole experience is far superior to anything else currently in the marketplace.
Showing all answers to: "What differentiates this product or service from the competition?"
The product itself helps hotels stand apart from all their competitors - but there is an add on - eMenus - that really helps to enable the buying process. Most hotels send you tons of pdfs for your banquet menus - they are confusing and overwhelming - and you, as the buyer cannot really do anything without getting a salesperson on the phone to help you figure it all out. Buyers want to be able to explore more on their own - and this tool allows them to do that! They can put their entire menu together, get real costs, make their own tweaks - on their own schedule. It is easy to use - gives buyers what they want and saves salespeople a lot of time. The whole experience is far superior to anything else currently in the marketplace.
With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing, and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales, and revenue teams to optimize their strategies and drive performance and loyalty across their business units.
Cendyn is a large corporation with a solid experience and global footprint, this provides customers with the reassurance that they technology investments are in good hands.
Cendyn responds fast and has been working with Oracle Hospitality in multiple innovative initiatives.
Cendyn is well established player with great partners and integrations such as Oracle Hospitality. The company and their team are both very innovate and customer focused, it is always a pleasure to work with the Cendyn team.
We are pleased as punch in our dealings with Cendyn! In addition to having a terrific product in eProposal, they are also a great partner! They are responsive, engaging, and enthusiastic, all traits that make it extremely welcoming to continue a long partnership!
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Get it in place today! It will make your life easier but more importantly, your buyers will appreciate that you are giving them an experience that THEY want. Make sure your team is well trained on how to use it, spend time up front setting it up right and then enjoy the long lasting benefits!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Get it in place today! It will make your life easier but more importantly, your buyers will appreciate that you are giving them an experience that THEY want. Make sure your team is well trained on how to use it, spend time up front setting it up right and then enjoy the long lasting benefits!
Your guests are unique. Their passions, journeys, and personality traits push them beyond easily defined demographics. In the age of “customer-first” and machine learning, guests expect hotels to service and communicate based on subtle nuances and details. Guests expect these messages in the channels they prefer and will ignore messages that don’t resonate or that appear irrelevant, tone-deaf, or untargeted.
Cendyn should be on your short list of potential candidates if your hotel is looking for a proven and innovative solution for your hotel. We have a long standing relationships with Cendyn and we keep evolving in our partnerships to bring more innovative solution to the market together.
Cendyn is a strong player and has a wide set of solutions. Cendyn has partnered with Oracle Hospitality during many years and has a very strong knowledge of the industry demand. This allows them to be at the front end of their breed.
My advice is to anyone considering working with Cendyn or using their products is...do it!! Use their products...they will help you improve your business and delight your customers. Partner with them Cendyn...the team makes it a positive, winning experience!
Recommended by
Holly Zoba
Principal
@
Scout Simply
Nikolay Lazarov
Integraton Manager
@
Clock Software
Fabricio Titiro
Director of Hospitality Partnerships
@
Oracle Hospitality
Fabricio Titiro
Principal - Partnerships
@
Oracle Hospitality
Liz Brucker
Manager, Oracle Hospitality Product Management
@
Oracle Hospitality
Holly Zoba
Principal
@
Scout Simply
Nikolay Lazarov
Integraton Manager
@
Clock Software
Fabricio Titiro
Director of Hospitality Partnerships
@
Oracle Hospitality
Fabricio Titiro
Principal - Partnerships
@
Oracle Hospitality
Liz Brucker
Manager, Oracle Hospitality Product Management
@
Oracle Hospitality
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Support
Unverified
Cendyn has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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