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Shiji Daylight PMS
4.4 (30 REVIEWS)
HT Score
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shiji Daylight PMS
Ranked 26 (out of 319) in Property Management Systems
Daylight PMS - A next-gen PMS powering the future of hospitality
85% recommended by 61 hotels
Shiji Group is popular in United Arab Emirates with 14 hoteliers leaving an average rating of 86%.
Bell - AI powered product analyst
I analyzed all of Shiji Group’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Shiji PMS for its user-friendly interface, ease of training, and comprehensive feature set that enhances operational efficiency and guest experiences. Key features include detailed reporting, room allocation, and seamless integrations with multiple systems. Common concerns are system speed, reporting enhancements, and customization limitations. Overall, Shiji PMS aids in increasing revenue, decreasing costs, and improving customer experience through modern technology solutions and robust support.
What Types of Hotels Shiji Group is Popular For
Size
1 | Small (10-24 room)
8 | Mid-Sized (25-74 room)
26 | Large (75-199 room)
38 | X-Large (200+ room)
Country
14 | United Arab Emirates
6 | Spain
6 | Italy
5 | United Kingdom
4 | Egypt
3 | New Zealand
3 | Qatar
3 | Cambodia
2 | Turkey
2 | Netherlands
2 | India
2 | Mexico
2 | United States of America
2 | Japan
2 | Saudi Arabia
1 | Hong Kong
1 | Portugal
1 | Canada
1 | Argentina
1 | Australia
1 | France
1 | Ireland
1 | China
1 | Singapore
1 | Sweden
1 | Poland
1 | Malaysia
1 | Thailand
1 | South Africa
Type
43 | Luxury Hotels
34 | Branded Hotels
29 | City Center Hotels
27 | Boutiques
22 | Resorts
19 | Airport/Conference Hotels
17 | Bed & Breakfast & Inns
12 | Hostels
11 | Limited Service & Budget Hotels
4 | Extended Stay & Serviced Apartments
3 | RV Parks & Campgrounds
2 | Casinos
1 | Motels
1 | Vacation Rentals & Villas
Region
25 | Middle East
24 | Europe
12 | Asia Pacific
5 | North America
4 | Oceania
1 | South America
1 | Africa
Category
42 | Reputation Management
30 | Property Management Systems
20 | Hotel Restaurant POS Systems
3 | Spa Software
1 | Business Intelligence
Didn’t find what you were looking for?
What is Shiji Group?
Founded in 1998 | Headquarters in China | 5025 employees
Shiji Daylight PMS is a modern, cloud-native property management system designed for hotels of all sizes, from independent boutiques to global chains. It streamlines hotel operations by centralizing guest data with its powerful Single Guest Profile, allowing for hyper-personalized service and consistent operations across properties. Its user-friendly interface simplifies training, while features like detailed reporting and seamless integrations enhance operational efficiency and guest experiences. By utilizing intuitive interfaces and automation tools, Shiji Daylight PMS helps increase revenue, decrease costs, and improve customer satisfaction through scalable, cutting-edge technology solutions.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Shiji Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Shiji Group Reviews Analyzed: 29
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Shiji Group Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Shiji Group
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Shiji Group's Provided Description:
"Daylight PMS is a modern, cloud-native property management system purpose-built for hotel groups of all sizes, from independent boutiques to global chains. It centralizes guest data through its powerful Single Guest Profile, enabling hyper-personalized service and operational consistency across properties. With intuitive interfaces, automation tools, and an API-everything approach, Daylight PMS simplifies hotel operations, accelerates deployment, and scales effortlessly to meet the evolving needs of today’s hoteliers."
FAQs
Shiji Daylight PMS Alternatives
Not sure if Shiji Group is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Single Guest Profile
Single Guest Profile
Hyper-personalize your guest experience with single, global guest profiles across your entire hotel portfolio through advanced and ever-learning match-and-merge. Secure guest profiles for global hotel companies, improving guest satisfaction.
API-First Infrastructure
API-First Infrastructure
With over 1,200 API endpoints, true 'API-everything' approach makes data easily accessible and readily available for integrations, custom applications and tailoring your system to your needs.
Multi-Property Management
Multi-Property Management
Because our PMS, the Shiji Enterprise Platform, was built with global hotel companies in mind, you only need to configure your portfolio once from the global, regional or brand perspective. Central configuration updates are automatically implemented across your network, adhering to your defined standards. This means, adding a new hotel is just a couple of clicks.
Event-Driven Architecture
Event-Driven Architecture
Our Event-Driven Architecture (EDA) makes your technology stack more scalable, more resilient and more agile. Our PMS runs dozens of microservices simultaneously and independently, dramatically improving the speed, efficiency and scalability of the system.
Security and Privacy
Security and Privacy
Engineered with strict privacy and security standards, we ensure the safety of your data and the privacy of your guests' information. Available globally yet regionally confined, your data's accessibility is under your control. Our global SecOps team vigilantly maintains this integrity around the clock.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Profiles
Property Management Systems
The Profiles Dashboard lists all the profiles that are available in the system. By default, the profiles are listed by name in alphabetical order, but the display can be limited to only individual, company, or travel agent profiles by selecting the appropriate tab. The profiles are listed on the dashboard by name in alphabetical order, and they can be sorted based on certain sorting rules.
Activity & Reservations
Property Management Systems
In the reservations module, the reservations dashboard is the center of the reservations activity, providing quick and easy access to the common business functions required on a daily basis for effective management. The reservations dashboard displays a summary of the availability from today and a list of the reservations for the next 7 days.
Groups
Property Management Systems
The Groups Dashboard allows you to view and manage group reservation details, as well as create new groups.
By default, the dashboard displays only current and future group reservations. Historical data or groups with the Canceled status can be viewed using the advanced filter criteria.
End Of Day
Property Management Systems
The End of Day procedure signals to Shiji Enterprise Platform that the hotel business date may advance to the next business day for processing guests and availability. Most commonly, the End of Day is run once a day, however, if a hotel operates only in specific season, it would not be run for an extended period of time.
Housekeeping
Property Management Systems
The Housekeeping Dashboard allows you to get housekeeping-related information and perform housekeeping tasks quickly and easily. The dashboard lists all the rooms for the current business day, showing important information such as the current front desk status, housekeeping status, room status, service status, guest details, and any linked notes or tasks. As per PIIClosed requirements, guest data is removed one day after the reservation checkout.
Task Management
Property Management Systems
The Task Management dashboard enables you to view and edit already existing tasks, as well as to add new ones. Following are the primary tasks that you can perform on the Task Management dashboard: Search for a task, Add new task, Preview an existing task, Edit an existing task, Copy a task, Change the status of a task, Change the task priority, Escalate a task.
Reports
Property Management Systems
The Report Dashboard presents all the reports that are available in the system for a specific property.
The reports are organized into folders by categories and subcategories. By default, the main All Reports folder is selected and all the reports are shown on the dashboard, ordered by name.
CRO
Property Management Systems
Central Reservations Office: our centralized system within the hotel chain that manages and coordinates all reservations for the properties within that chain. Shiji Enterprise Platform offers a CRO as a separate module.
Analytics
Property Management Systems
Front desk staff can instantly access detailed insights into guest spending patterns and preferences, allowing them to recognize and prioritize important guests the moment they arrive. This leads to personalized, next-level service, more loyal guests, and ultimately, increased revenue.
Rates
Property Management Systems
In the Rate Manager Module Add a Restrictions, restrictions to a specific rate plan, Negotiated Rates, work on Pricing and Price Adjustment and Check availability.
Meetings & Events
Property Management Systems
The Booking Dashboard gives you a way to get information and perform tasks related to booking various types of meetings and events, such as conferences, seminars, birthdays, or weddings.
The Booking Dashboard shows all the current and future bookings that have been created for the hotel.
The Events Dashboard gives you a way to get information and perform tasks related to various types of events, such as conferences, seminars, birthdays, or weddings.
Front Desk
Property Management Systems
In the Front Desk module, the dashboard is the center of the front desk activity, providing quick and easy access to the common business functions required on a daily basis, such as room assignment, check-in, update of profile and reservations details, and the printing of registration cards and confirmation letters. Full text search is available for a variety of fields including, guest name, VIP, member, adults, children, booking references, company and travel agent.
Sales Activities
Property Management Systems
The Sales Activities Dashboard allows sales managers and agents to search for already existing tasks as well as change the completion status of tasks.
Active tasks are listed by default.
Cashiering
Property Management Systems
The Cashiering Dashboard is the center of cashiering activity and gives users a way to perform cashiering tasks quickly and easily. Following are the primary tasks that you can perform on the Cashiering Dashboard: Search for an account, View Account, View Billings, mmanage Currency Exchange, View Reservations, View Profiles, Post Daily Charges, Check Out all zero balance. Create Account.
Accounts Receivables
Property Management Systems
The AR Accounts Dashboard provides a comprehensive overview of all active AR accounts, by default, all AR accounts with an open balance are shown. Following are the primary tasks that you can perform on the Accounts Receivable Dashboard: Search for an account, Create AR Account, Post Unallocated Payment, View AR Account Setup, View AR Account Transactions, View Changelog, Generate a statement, Generate Reminder Letter.
Kiosk
Property Management Systems
Self-service kiosks often have additional devices attached such as payment terminals, key encoders, and passport scanners.
The devices, can be pre-configured and linked to the relevant workstation, so when you log into the self-service kiosk appall the devices configured as linked to this workstation are shown as linked: CheckIn/CheckOut/Make Keys
Integrations
Property Management Systems
The Integrations Dashboard allows you to add interfaces to the property, as well as view or edit the already configured interfaces. Following are the primary tasks that you can perform on the Integrations Dashboard: Add the following interfaces, View / Edit an interface, Activate / Inactivate an interface, Search for existing interfaces configured for a property, Search for property-by-property name.
Commissions
Property Management Systems
The Commissions module enables you to view, filter and group travel agent commissions. Whether a fixed amount or percentage, commissions are paid to travel agents and other travel product distributors for selling the property booking to customers. Commissions are calculated as part of the End of Day process once the guest has checked out from the property.
Generating the Travel Agent Commission Report is possible directly from the Commissions Dashboard.
Inquiry
Property Management Systems
The Availability Inquiry functionality allows you to easily check the current room availability before you make a reservation. The Availability Inquiry screen displays the available room types and rate codes based on the entered search criteria; by default, the arrival date is today, for one night, for one adult. Before showing the actual availability results, the system verifies any sell and stay restrictions that are currently active.
Log
Property Management Systems
The Technical Events Log lists all the changes made by users in the system; by default, the entries are listed for the last 30 days, in date and time order. The technical events log entries that are displayed are dependent upon the assigned permissions. The view is always limited to the data the user has permission to see (customer, subsidiary, and property level limitations).
Shiji Group Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Shiji Daylight PMS is the #16 most trending product in the Property Management Systems category (out of 319) and the #436 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreShiji Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Shiji Group Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Compare Shiji Group to Top Alternatives
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Want to find out if Shiji Group is the best fit for your hotel?
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Hotelier Rating
Looking for specific info?
10
Good Supportive Response
F&B Controller from 100 to 199 room Bed & Breakfast & Inn in Agra (India)
Verified
1 months ago
Shiji Support team is very kind to help us at earliest, which is most important for coordination in Working Culture. Appreciate Team.
India
India
F&B Controller
Large Hotel
10
Shiji PMS
Asst. Sales Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)
Verified
11 months ago
Easy to access reports and current inhouse status. Easy to access reports and current inhouse status. Easy to access reports and current inhouse status
United Arab Emirates
United Arab Emirates
Asst. Sales Manager
X-Large Hotel
10
Smart Software
FO SHIFTLEADER from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)
Verified
11 months ago
It is easy to find available rooms and can easily checked room status. Also, all the information needed is accessible to the system
United Arab Emirates
United Arab Emirates
FO SHIFTLEADER
X-Large Hotel
5
Shiji PMS
Income Auditor / Paymaster from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)
Verified
11 months ago
To view room rate and payments.To view room rate and payments. To view room rate and payments. To view room rate and payments.
United Arab Emirates
United Arab Emirates
Income Auditor / Paymaster
X-Large Hotel
10
'A Good Software'
Receptionist from 100 to 199 room Boutique in Quebec City (Canada)
Verified
11 months ago
Can be access from anywhere and easy to use, there is lot of new option which will make your work easy.
Canada
Canada
Receptionist
Large Hotel
9
Support team available 24/7 to solve problems effectively.
Assistant IT Manager from 100 to 199 room Boutique in Al Wakrah (Qatar)
Verified
11 months ago
Shiji PMS is User friendly and easy to learn. Shiji Training Materials including the video in the help section is useful for new users to understand shiji easily.
Qatar
Qatar
Assistant IT Manager
Large Hotel
5
Need a lot of improvment
Reservation Agent from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)
Verified
11 months ago
The easy way of making reservations for the room block need improvment tape chart need improvment assignments need improvment checkin easy but the billing need improvment report needs more details in description
United Arab Emirates
United Arab Emirates
Reservation Agent
X-Large Hotel
10
One of the best PMS available currently.
Shift leader from 100 to 199 room Boutique in Al Wakrah (Qatar)
Verified
11 months ago
Versatile, easy to learn and easy to operate. Shiji is not only a PMS that makes reservation, check-in and check-out. its brings a different and detailed guest expertise. The support team is always available 24/7 to be for any technical assitance.
Qatar
Qatar
Shift leader
Large Hotel
10
Easy access to all the reservation
Duty Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)
Verified
11 months ago
easy access for the reservation and to view all the billing as well as the accunt and how to create the reservation
United Arab Emirates
United Arab Emirates
Duty Manager
X-Large Hotel
9
Great Cloud Based Software.
IT Manager from 500+ room City Center Hotel in Mecca (Saudi Arabia)
Verified
11 months ago
The PMS is easy to use, it covers all the needs of our hotel, and their technical support is always there to support you. I would definitely recommend this PMS to all properties that are looking for a cloud bassed PMS, as their support team is very professional and efficient.
Saudi Arabia
Saudi Arabia
IT Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Shiji Enterprise Platform excels in providing comprehensive, end-to-end hotel management solutions. It effectively streamlines operations with its robust and intuitive interface, making it easy for hotel chains and groups to manage their properties efficiently. The platform's seamless integration with Goki's technology amplifies its effectiveness, offering a holistic approach to enhance the guest experience. From data analytics to operational management, Shiji Enterprise Platform delivers exceptional performance, making it a trusted partner in our journey to transform the hospitality industry.
Showing all answers to: "What does this product or service do well?"
Shiji Enterprise Platform excels in providing comprehensive, end-to-end hotel management solutions. It effectively streamlines operations with its robust and intuitive interface, making it easy for hotel chains and groups to manage their properties efficiently. The platform's seamless integration with Goki's technology amplifies its effectiveness, offering a holistic approach to enhance the guest experience. From data analytics to operational management, Shiji Enterprise Platform delivers exceptional performance, making it a trusted partner in our journey to transform the hospitality industry.
Robust and solid company with a platform comprising a wide product ecosystem, including CRS, PMS and ORM, to serve most of the tech space hotel needs. One of the best in class one stop shop providers globally.
Shiji Enterprise Platform is a game-changer for businesses. Its versatility and scalability are unmatched, offering a comprehensive solution for all facets of the hospitality industry. From property management to distribution and analytics, it streamlines operations and enhances efficiency.
The seamless integration provides clients the flexibility to harness deep insights to optimize profitability and revenue strategy. The integration uses the latest in automated, advanced data science technology to allow clients to manage and analyze their data behind forecasting and pricing.
Shiji Enterprise Platform is truly what it says it does, it is an Enterprise Platform, responding brilliantly to all needs of Enterprise Hotel Groups and Chains. The level of documentation of their integration is one of the best in the industry. The speed at which they are able to onboard new properties after the initial set up is also impressive. A great team composed of great minds.
Question:
What differentiates this product or service from the competition?
Answer:
Shiji Enterprise Platform offers a comprehensive, detail-oriented approach to hotel management. Its extensive features and robust capabilities are tailored to match the needs of multi-property organizations, making it a standout choice among similar platforms. Furthermore, its ability to integrate seamlessly with Goki's solutions, coupled with the team's commitment to efficient service and support, enhances our ability to deliver superior guest experiences. It's not just a tool; it's a strategic partner that aligns with Goki's mission to revolutionise the hospitality industry.
Showing all answers to: "What differentiates this product or service from the competition?"
Shiji Enterprise Platform offers a comprehensive, detail-oriented approach to hotel management. Its extensive features and robust capabilities are tailored to match the needs of multi-property organizations, making it a standout choice among similar platforms. Furthermore, its ability to integrate seamlessly with Goki's solutions, coupled with the team's commitment to efficient service and support, enhances our ability to deliver superior guest experiences. It's not just a tool; it's a strategic partner that aligns with Goki's mission to revolutionise the hospitality industry.
Good processing times and upscale functionalities.
Their Reputation Management tool is a best in class service offering strong analytics and one of the most important KPIs in Revenue Management RGI.
What truly sets Shiji apart is its dedication to innovation and excellent customer support. Their team is responsive, offering solutions and updates that keep businesses ahead in a competitive landscape.
The two-way seamless integration enables the synchronization pf data between IDeaS and Shiji Enterprise Platform which increase efficiencies and optimizes revenue and profitability while creating superior guest experiences.
Shiji Enterprise Platform is truly an Enterprise tool. Designed for the larger organisations with multi-property at its core, the Shiji Enterprise Platform is easily one of the best PMS for sophisticated hotel groups and chains with sophisticated needs. The team behind it is pragmatic and efficient and with the many years of experience, you are in proper hands throughout the process.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
When evaluating Shiji Enterprise Platform, consider not only your immediate needs but also your future goals. This platform has the flexibility to grow with your business, providing solutions that adapt to changing demands. It's an investment in the long-term success of your operations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
When evaluating Shiji Enterprise Platform, consider not only your immediate needs but also your future goals. This platform has the flexibility to grow with your business, providing solutions that adapt to changing demands. It's an investment in the long-term success of your operations.
Shiji Group is one of the strongest tech companies in the global landscape and their variety of products can cover most of the hotelier needs, making them an ideal tech provider for any type of property or hotel company.
Shiji Enterprise Platform is a powerhouse that revolutionizes how businesses in the hospitality industry operate. Its adaptability, data-driven insights, and exemplary support make it an essential tool for success. A trusted Integrated partner!
Ask for a demo of the solution to truly understand the value of any PMS. This will help you take the appropriate option for your hotel. Make sure you understand how the PMS will work or help improve your technology. Understand how a platform can offer any advantages to enhance your property
Do jump on a demo and read testimonials of other users. Even though the platform is in its early days when it comes to adoption, it is already very solid and scalable for any size of organisation. Specifically ask about its great integrations (including Oaky :) when receive a tour of its capabilities.
Recommended by
Dylan Firn
Chief Commercial Officer
@
Goki
Sara De Urrutia
Global Partner Manager
@
Duetto
Monique Jensen
Director Ecosystem and Partnerships
@
SiteMinder
Mano Ladhar
Global Partner Manager
@
IDeaS
Clement Denarie
Director of Strategic Partnerships and Alliances
@
Oaky
Dylan Firn
Chief Commercial Officer
@
Goki
Sara De Urrutia
Global Partner Manager
@
Duetto
Monique Jensen
Director Ecosystem and Partnerships
@
SiteMinder
Mano Ladhar
Global Partner Manager
@
IDeaS
Clement Denarie
Director of Strategic Partnerships and Alliances
@
Oaky
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Shiji Group Integrations
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Support
Unverified
Shiji Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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