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Shiji Twilight Data + AI
3.5 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shiji Twilight Data + AI
Unranked in Business Intelligence
Advanced hotel analytics at your fingertips. Turn data into decisions that help your hotel run smoother and grow stronger.
85% recommended by 61 hotels
Shiji Group is popular in United Arab Emirates with 14 hoteliers leaving an average rating of 86%.
What is Shiji Group?
Founded in 1998 | Headquarters in China | 5025 employees
Shiji Twilight Data + AI is an advanced analytics platform designed specifically for hotels. It transforms real-time data from systems such as PMS, POS, and guest feedback into actionable insights. The platform offers over 50 ready-to-use dashboards to aid smarter decision-making across operations, sales, marketing, and finance. By centralizing and customizing data views, it enables staff to forecast accurately, optimize performance, and enhance the guest experience. Suitable for both single and multi-property management, it empowers teams to make data-driven decisions effortlessly.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Shiji Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Shiji Group Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Shiji Group Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Shiji Group
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Shiji Group's Provided Description:
"Twilight Data + AI is an advanced analytics platform built specifically for hotels, helping teams turn real-time data into powerful, actionable insights. It connects data from across your systems, like PMS, POS, and guest feedback, and delivers over 50 ready-to-use dashboards to support smarter decisions in operations, sales, marketing, and finance. Whether managing one hotel or many, it provides a centralized, customizable view that empowers staff to forecast accurately, optimize performance, and elevate the guest experience."
FAQs
Capabilities
Unified analytics across properties and currencies
Unified analytics across properties and currencies
Hoteliers often juggle data from multiple systems and properties. Twilight Data + AI centralizes performance insights, enabling clean, side-by-side comparisons, even across currencies. With built-in multi-property and multi-currency functionality, hotel groups get a real-time, unified view of performance across all locations, making it easier to identify trends and take strategic actions quickly.
Over 50 built-in dashboards for every department
Over 50 built-in dashboards for every department
Different departments, from revenue management to events, need specific, actionable data. Twilight comes ready with dashboards tailored to each function. Access real-time insights via dashboards covering reservations, financials, pickup and pace, market segments, group bookings, travel agent production, and more. This empowers each team to make faster, data-driven decisions.
Predictive and prescriptive insights
Predictive and prescriptive insights
Descriptive reports are no longer enough. Hoteliers need forward-looking insights to stay competitive. Twilight uses not only forecasts future performance but also provide recommendations. It helps hoteliers anticipate occupancy shifts, optimize pricing, and proactively manage operations.
Custom dashboards and reporting for operational precision
Custom dashboards and reporting for operational precision
No two hotels are exactly alike. Operators often need tailored views to reflect unique business models or stakeholder priorities. In addition to built-in dashboards, Twilight supports custom dashboard development. Whether you're tracking niche KPIs or aligning with your brand’s financial structure, Shiji builds it to your spec.
Seamless integration with Shiji ecosystem and 3rd Parties
Seamless integration with Shiji ecosystem and 3rd Parties
Fragmented systems slow down decisions and create guest experience gaps. Twilight integrates natively with Daylight PMS, Reviewpro Reputation, Meridian Experiences, and other Shiji tools, plus external systems via API, creating a unified data layer for everything from operations to guest satisfaction tracking.
Features
Analytics
4/5 features
Forecasting, Budgeting & Planning
4/5 features
Data Management
4/5 features
Collaboration
4/5 features
Available Add-ons & Modules
Budgeting & forecasting
Budgeting
Simplifies financial planning by enabling users to input budgets, track actuals, and adjust forecasts in one intuitive interface. It uses guest spending trends, F&B history, and booking behavior to enhance forecasting accuracy, helping hotels proactively plan for revenue targets and spending controls. Reduces financial guesswork and improves accuracy in planning cycles with intelligent, data-backed forecasting tools.
Pre-built dashboards (50+ Dashboards)
Business Intelligence
A suite of pre-configured dashboards segmented by department and use case. Accessible out-of-the-box, these dashboards offer deep insights into reservations, financials, market segmentation, memberships, groups, MICE (meetings & events), pickup and pace, and more. Enables immediate insight across departments, no manual configuration needed. Great for cross-functional decision-making.
Custom dashboard builder
Business Intelligence
This module supports the creation of bespoke dashboards tailored to unique KPIs or operational structures. Available through collaboration with Shiji’s team, hoteliers can request custom views and metrics that aren’t included in standard dashboards. Enables personalization without needing a separate BI tool, ideal for chains, boutique properties, or specialized business models.
Shiji Group Reviews Summary
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
4.0/5
Recommended by
Achievements
This vendor's trending score is rising, Shiji Twilight Data + AI is the #12 most trending product in the Business Intelligence category (out of 69) and the #380 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreShiji Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Shiji Group Pricing
Pricing Available By Request
Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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30 days ago
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Support
Unverified
Shiji Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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