The complete cloud hospitality platform
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myCloud Hospitality PMS
4.5 (87 REVIEWS)
HT Score
70 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
myCloud Hospitality PMS
Ranked 30 (out of 319) in Property Management Systems
mycloud is a hospitality IT platform helping hoteliers manage their properties anywhere, anytime and over any device. mycloud not only help hoteliers manage their property in a better way but also helps them optimize revenues and improve guest services and hotel reputation.
90% recommended by 70 hotels
myCloud Hospitality PMS has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of myCloud Hospitality PMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like mycloud PMS for its robust cloud-based capabilities, easy integration with OTAs and other tools, and detailed reporting features. It significantly improves operational efficiency, enhances guest satisfaction, and boosts revenue by streamlining various tasks seamlessly. However, some users note the need for a mobile app and occasional system slowness due to internet dependency. Overall, it offers a comprehensive and innovative solution tailored to the needs of modern hospitality businesses.
What Types of Hotels myCloud Hospitality PMS is Popular For
Size
1 | X-Small (1-9 room)
17 | Small (10-24 room)
51 | Medium (25-74 room)
15 | Large (75-199 room)
3 | X-Large (200+ room)
Country
80 | India
2 | Thailand
1 | Canada
1 | Chile
1 | United Arab Emirates
Type
44 | Boutiques
44 | Luxury Hotels
35 | Resorts
26 | Branded Hotels
26 | Airport/Conference Hotels
25 | Bed & Breakfast & Inns
21 | Limited Service & Budget Hotels
20 | City Center Hotels
2 | Extended Stay & Serviced Apartments
2 | RV Parks & Campgrounds
1 | Hostels
1 | Motels
1 | Vacation Rentals & Villas
Region
82 | Asia Pacific
1 | North America
1 | Middle East
1 | South America
Category
87 | Property Management Systems
Didn’t find what you were looking for?
What is myCloud Hospitality PMS?
Founded in 2022 | Headquarters in London, UK | 130 employees
myCloud Hospitality PMS is a cloud-based property management system designed specifically for small and medium-sized hotels and chains. This robust platform helps hoteliers manage operations efficiently by automating numerous processes. It enables seamless integration with OTAs, payment processing, CRM, booking engines, and more, providing a complete ecosystem for hotel management. With detailed reporting features, myCloud Hospitality PMS significantly enhances operational efficiency, guest satisfaction, and revenue. The platform also offers advanced features like contactless check-in, digital payments, and mobile keys, allowing guests to manage their stay entirely through their mobile phones.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of myCloud Hospitality PMS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
myCloud Hospitality PMS Reviews Analyzed: 83
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
myCloud Hospitality PMS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by myCloud Hospitality PMS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
MyCloud Hospitality PMS's Provided Description:
"Our solution is designed for hoteliers and helps them improve revenues and manage hotel operations more efficiently, the product is subscription-based and available on cloud thus helping hoteliers to move away from CAPEX and get on to OPEX. The system is designed using Microsoft platform and is hosted on Amazon EC2 across, UK, USA, and Singapore. We designed the solution keeping in mind the needs of small and medium-sized hotels and chains, the system automates lots of processes hence allowing hotel staff to be free and spend more time interacting with guests. We built a complete ecosystem around our platform integrating other third-party solutions which are popular among hotels like payment processing, salesforce, CRM, booking engines and also providing API for other systems to openly connect with our platform. Recently we have introduced new and advanced features like contactless, check-in, digital payments, mobile keys to open doors, manage guest stay and bills, digital menus, and checkout, all from the convenience of guests' own mobile phone."
FAQs
myCloud Hospitality PMS Alternatives
Not sure if myCloud Hospitality PMS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Comprehensive Digital Cloud Hotel Management System
Comprehensive Digital Cloud Hotel Management System
Our modern Hotel Management System is a comprehensive, digital solution designed to streamline operations across all hotel departments. From reservations and front desk management to housekeeping, billing, and reporting, it offers seamless integration and automation, improving efficiency and guest satisfaction. Trusted by hotels worldwide, our system ensures real-time data access, supports multi-property management, and is scalable to fit any property size. Experience a global standard of hospitality management with cutting-edge technology.
Single Hospitality Technology Platform
Single Hospitality Technology Platform
Looking for a modern, all-in-one hotel solution? Our cloud-based platform delivers seamless technology across every department—front desk, housekeeping, F&B, and more. Streamline operations, reduce costs, and boost revenue effortlessly. With real-time data and automation, you’ll spend less time on admin and more on enhancing guest experiences. Transform your hotel’s efficiency and profitability with our cutting-edge solution!
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
myCloud Hospitality PMS Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, myCloud Hospitality PMS is the #22 most trending product in the Property Management Systems category (out of 319) and the #509 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moremyCloud Hospitality PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
myCloud Hospitality PMS Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare myCloud Hospitality PMS to Top Alternatives
Powerful. Intuitive. Unified. One platform to run your property.
OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
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Hotelier Rating
Looking for specific info?
9
Real-Time Data and forecast report
IT MAnager from 25-49 room Branded Hotel in Kolhapur (India)
Verified
7 months ago
myCloud PMS system is by far the most user-friendly and advanced one out there! The interface is intuitive and easy to navigate, making it accessible for users of all skill levels. The range of features available is impressive and caters to all our business needs seamlessly. The customer service is also first class! The support team is resp...
India
India
IT MAnager
Medium Hotel
10
User Friendly
AGM from 100 to 199 room Boutique in Chennai (Madras) (India)
Verified
7 months ago
Despite being on cloud the system is fast and user has lot of short cuts and quick access menu browse various pages and options. The interface with various systems like feedback, channel manager, rev manager, Power bi is seamless and very useful for the management.
India
India
AGM
Large Hotel
9
Everthing Good
Assistant Manager It from 100 to 199 room Boutique in Chennai (Madras) (India)
Verified
8 months ago
This Software Like Easily User Friendly nice team Work modeleverthing good cloud basic working very eassliy working implemtaion Team Very good
India
India
Assistant Manager It
Large Hotel
9
Perfect for hospitality industry
Operational Manager from 50-74 room Resort in Padinjarathara (India)
Verified
8 months ago
It's very user friendly and team is loving it. Very well recommended to anyone looking for a day to day solutions.
India
India
Operational Manager
Medium Hotel
9
One of the best PMS. Software and very supportive team
Front office manager from 10 to 24 room Boutique in Mohali (India)
Verified
12 months ago
The support we get from them when encountering with any issue is 10 out of 10, they go the extra mile to make sure everything works fine for you and your Hotel.
India
India
Front office manager
Small Hotel
9
I can use this PMS anytime, anywhere and I can login and check occupancy
Accounts Manager from 200 to 499 room Luxury Hotel in Rangmahal (India)
Verified
13 months ago
It is great that hotel system takes no space on computer and that we can access the system using internet from anywhere in the World. There are some important and advanced reports. Account Manager was very quick and knowledgeable and had a great communication.
India
India
Accounts Manager
X-Large Hotel
9
A Complete Hotel Property Management Software
ASST ACCOUNTS MANAGER from 100 to 199 room Bed & Breakfast & Inn in New Delhi (India)
Verified
13 months ago
I personally recommend this software to other hotels. mycloud PMS customer support is top notch, and the subscription cost is as fair as you're going to find. Many 3rd party API and interfaces available to sync with this system, make it very robust.
India
India
ASST ACCOUNTS MANAGER
Large Hotel
9
Intuitive Solutions for Hoteliers
IT MANAGER from 50-74 room Resort in Jeolikote (India)
Verified
14 months ago
I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding.
India
India
IT MANAGER
Medium Hotel
9
An Excellent All-In-One PMS Platform
Operations Manager from 25-49 room Bed & Breakfast & Inn in Gangavathi (India)
Verified
16 months ago
My time spent working with mycloud software has been really positive. Our team's productivity and cooperation have both greatly benefited from this. Because of its intuitive design and abundance of useful features, it has proven to be an invaluable tool in our Hotel operations.
India
India
Operations Manager
Medium Hotel
9
Wonderful and Detailed Porduct for Hotel Operations
Reservation and Revenue Executive from 10 to 24 room Luxury Hotel in Ketoo Manawata (India)
Verified
16 months ago
Mycloud helped us get detailed insights of our Hotel to make a better, more informed decision. Our team is now more efficient at work and dedicated. Account Manager Ms. Amanpreet is also very helpful and always available for support
India
India
Reservation and Revenue Executive
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
mycloud PMS empowers hotels to provide exceptional digital guest experience through innovative technology solutions. It offers a comprehensive range of features and functionalities to enhance the hotel guest experience at every stage, from pre-stay to post-stay.
Showing all answers to: "What does this product or service do well?"
mycloud PMS empowers hotels to provide exceptional digital guest experience through innovative technology solutions. It offers a comprehensive range of features and functionalities to enhance the hotel guest experience at every stage, from pre-stay to post-stay.
Xperium guest experience software partners with mycloud PMS to provide outstanding hotel guests experience and value. A complete integrated mycloud PMS suite offers hotels benefits and a unified user experience. It is a very appreciated solution in the hotel industry. Working with the mycloud team for the integration was an awesome experience.
Xperium guest experience software partners with mycloud PMS to provide outstanding hotel guests experience and value. A complete integrated mycloud PMS suite offers hotels benefits and a unified user experience. It is a very appreciated solution in the hotel industry. Working with the mycloud team for the integration was an awesome experience.
mycloud is simplifying IT by offering a comprehensive cloud-based multi-property solution, that helps hoteliers meet their need to pool skilled resources and share services, bring efficiency into operations, and provide consolidation of data from central MIS & data views to help them with tracking processes, performance, and take quick decisions, all while handling constant change in technology, business needs and keeping data secure.
Question:
What differentiates this product or service from the competition?
Answer:
It's a fully integrated cloud-based hotel suite designed for digital transformation from operations to guest experience. With Power BI and a multitude of reports, mycloud PMS is one of the most intuitive solutions for business decisions. Their 24/7 support is excellent, offering assistance through multiple channels.
Showing all answers to: "What differentiates this product or service from the competition?"
It's a fully integrated cloud-based hotel suite designed for digital transformation from operations to guest experience. With Power BI and a multitude of reports, mycloud PMS is one of the most intuitive solutions for business decisions. Their 24/7 support is excellent, offering assistance through multiple channels.
mycloud Hospitality offers an enterprise cloud-based platform to hotels manage operations effortlessly, grow revenue faster, streamline workflows and administration, and most importantly assist staff in enhancing and delivering memorable guest experiences. This solution allows chain hotels to centralize operations and get powerful reports to take quick business and revenue decisions, and not worrying about scaling up systems and the latest technology needs. On top of this mycloud offers top-notch customer support to its clients. Easy to understand, great benefits in case of staff turnover.
mycloud Hospitality offers an enterprise cloud-based platform to hotels manage operations effortlessly, grow revenue faster, streamline workflows and administration, and most importantly assist staff in enhancing and delivering memorable guest experiences. This solution allows chain hotels to centralize operations and get powerful reports to take quick business and revenue decisions, and not worrying about scaling up systems and the latest technology needs. On top of this mycloud offers top-notch customer support to its clients. Easy to understand, great benefits in case of staff turnover.
Hoteliers' demands have increased in terms of improving hotel operations, managing guest experience, efficient e-distribution, shared services, and single data image for MIS. Today hotels around the globe are moving into Cloud PMS to bring efficiency into operations and provide exceptional guest experience. Current solutions work in silos or offer online/offline integrations across multiple data points that result in a lack of consolidation and inefficiencies.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
mycloud PMS is well-suited for the needs of independent units and small-medium hotel chains. The best advice I can offer is to give their product a try! Their team is eager to accommodate you and tailor their solution to meet your needs via a plethora of configurations, parameters and advance controls the system offers.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
mycloud PMS is well-suited for the needs of independent units and small-medium hotel chains. The best advice I can offer is to give their product a try! Their team is eager to accommodate you and tailor their solution to meet your needs via a plethora of configurations, parameters and advance controls the system offers.
Cloud-based all-in-one solution and excellent reporting stand out as differentiating factors. They are honest in terms of which hotels are a good match for their solutions and which are not. This product will bring added value to your business and customers.
Cloud-based all-in-one solution and excellent reporting stand out as differentiating factors. They are honest in terms of which hotels are a good match for their solutions and which are not. This product will bring added value to your business and customers.
Hotels across the globe are evaluating and moving to the cloud. We are addressing a huge gap in the availability of a comprehensive solution on cloud technology. Prologic first and mycloud have a proven track record of thousands of hotel technology installations worldwide, mycloud PMS today is a leading cloud-based hotel solution, providing all the features, services, and connectivity options needed to run and grow a business. We are a team of hoteliers who have working experience in hotels and have been designing and successfully implementing technology.
Recommended by
Mehe Jabeen
Vice President Customer Success
@
KePSLA | RepRecom Solutions
Prabh Kaur
Business Development Manager
@
Xperium
Vineet Chouhan
Co Founder
@
Xperium
Andrea Godinez-Andraca
Regional Director
@
Fornova
Mehe Jabeen
Vice President Customer Success
@
KePSLA | RepRecom Solutions
Prabh Kaur
Business Development Manager
@
Xperium
Vineet Chouhan
Co Founder
@
Xperium
Andrea Godinez-Andraca
Regional Director
@
Fornova
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Support
Unverified
myCloud Hospitality PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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