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Backyou
4.6 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Backyou
Unranked in Hotel Sales Software
All-in-1 Groups & Events Solution for Hospitality
93% recommended by 9 hotels
Accor, Sofitel, Holiday Inn & 6 others
What is Backyou.io?
Founded in 2021 | Headquarters in Cluny (France) | 30 employees
Backyou is a comprehensive Groups, Meetings & Events management platform tailored for the hospitality industry. It simplifies the complex process of handling group reservations, which often involves fragmented channels and manual tasks. By centralizing these functions, Backyou allows hotels to manage the entire group booking journey from initial request to final payment, using features like branded request forms, automated proposal generation, and real-time payment tracking. Its built-in CRM, dashboards, and reporting modules enhance visibility into sales performance, while intelligent BEOs and integrated calendars streamline event coordination. Backyou effectively connects sales, operations, and finance teams, reducing errors and boosting group revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Backyou.io products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Backyou.io Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Backyou.io Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Backyou.io
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Backyou.io's Provided Description:
"Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected."
FAQs
Capabilities
Capture Group Requests Online
Capture Group Requests Online
Embed a branded form on your website so customers can easily submit group or event inquiries, including key details like dates and room needs.
Instantly Build & Send Customized Proposals
Instantly Build & Send Customized Proposals
Turn requests into personalized proposals with 1 click—select pricing, add packages, and send customized professional quotes via email or PDF.
Finalize & Track Everything
Finalize & Track Everything
Generate contracts, invoices, and BEOs automatically; monitor payments, tasks, and timelines in one shared dashboard to ensure execution.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
Website‑Embedded Request Forms
Online Venue Booking Platforms
Let customers submit group/event inquiries directly via a branded form on your website—fully customizable in content and graphics to match your look and feel.
1‑Click Custom Proposals
RFPs & Proposal Management Software
Generate and send professional, complex quotes in a single click (both online and as PDFs), with full flexibility over packages and layout.
Automated Contracts & Invoicing
Payments Processing Software
Automatically draft proforma documents, contracts, and invoices, keeping them up to date in real time without manual effort.
Backyou.io Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Backyou is the #7 most trending product in the Hotel Sales Software category (out of 15) and the #413 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBackyou.io’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Backyou.io Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Backyou.io Case Studies
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References
Backyou.io doesn’t have any references available
Featured Customers
Hotelier Rating
Looking for specific info?
10
Performance
Sales Manager from 100 to 199 room Hostel in Nice (France)
Verified
1 days ago
Back you saves us time in writing our proposals and eliminates sources of errors on quotes and invoices.
France
France
Sales Manager
Large Hotel
10
A simple and efficient solution for our multi-hotel teams
Responsable commercial MICE from 50-74 room Branded Hotel in Nantes (France)
Verified
1 days ago
We rolled out Backyou across our entire hotel group (31 hotels), and the platform proved extremely easy to implement and use. The training sessions are clear and practical, allowing our teams to save valuable time on a daily basis. The Backyou team is responsive and efficient, providing excellent support. This is a solution I highly recomme...
France
France
Responsable commercial MICE
Mid-Sized Hotel
10
Effective solutions and very good customer follow-up
Commercial director from 100 to 199 room Boutique in West District (Taiwan)
Verified
1 days ago
Solution deployed in 7 ACCOR franchised establishments of our hotel group in the Southwest. Sales representatives appreciate the intuitive handling and the real time savings in managing their seminar files.
Taiwan
Taiwan
Commercial director
Large Hotel
9
Very good tool, easy to use
Direction commerciale from 50-74 room Airport/Conference Hotel in La Rosiere (France)
Verified
1 days ago
Smooth and easy-to-use interface, responsive support, comprehensive features, stable tool, beautiful presentation of quotes, readable and easily shareable job descriptions.
France
France
Direction commerciale
Mid-Sized Hotel
7
I use Back you as a seminar coordinator at the Chromatics hotel for signing quotes and organizing the various services (restaurant, hotel, meeting room).
Seminar Coordinator from 100 to 199 room Bed & Breakfast & Inn in Lyon (France)
Verified
2 days ago
Efficient interface, frequent updates, ability to quickly pass on information, tasks to do, room calendar, conversation history.
France
France
Seminar Coordinator
Large Hotel
10
Very good experience
Responsable commerciale from 75-99 room City Center Hotel in Annecy (France)
Verified
3 days ago
Intuitive, easy-to-use, and fast interface. Multiple licenses available. Simple and understandable quote management. Quotes are displayed in a clear, presentable format for the customer.
France
France
Responsable commerciale
Large Hotel
- 1
It looks like Backyou.io is not recommended by any hotels
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Support
Unverified
Backyou.io has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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Ease of Use
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