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eZee Absolute Hotel Management System
4.7 (484 REVIEWS)
HT Score
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
eZee Absolute Hotel Management System
Ranked 4 (out of 79) in Hotel Management Software
eZee Absolute: All-in-one Cloud-based Hotel Management System
95% recommended by 993 hotels
Decker Hotel & Bar (USA), Amaka Calma Tulúm (Mexico), Hi Chiangrai Hotel (Thailand) & 990 others
Bell - AI powered product analyst
I analyzed all of Yanolja Cloud Solution (formerly eZee)’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like eZee for its robust property management capabilities, offering seamless integration with OTAs, which facilitates real-time rate and inventory updates. Unique features like automated night audits and diverse reporting tools enhance operational efficiency. Critically, users suggest improvements in room mapping and customization options, yet appreciate the exceptional customer support which ensures dependable service, contributing to improved guest experiences and streamlined operations.
Decker Hotel & Bar (USA), Amaka Calma Tulúm (Mexico), Hi Chiangrai Hotel (Thailand) & 990 others
Read their reviewsWhat Types of Hotels Yanolja Cloud Solution (formerly eZee) is Popular For
Size
138 | X-Small (1-9 room)
337 | Small (10-24 room)
434 | Mid-Sized (25-74 room)
112 | Large (75-199 room)
39 | X-Large (200+ room)
Country
663 | India
45 | Sri Lanka
34 | Thailand
32 | Philippines
31 | Malaysia
29 | United States of America
26 | Indonesia
25 | Maldives
9 | Kenya
7 | Oman
7 | Nepal
7 | Cambodia
7 | Mexico
7 | Canada
5 | Nigeria
5 | Uganda
5 | Morocco
4 | Belize
4 | United Arab Emirates
4 | Laos
4 | United Kingdom
4 | South Africa
3 | France
3 | Tanzania
3 | Spain
3 | Pakistan
3 | Italy
3 | Vietnam
2 | Egypt
2 | Germany
2 | Bhutan
2 | Australia
2 | Lesotho
2 | Saudi Arabia
2 | Singapore
2 | Brazil
2 | Costa Rica
2 | Croatia
2 | Ghana
2 | Kuwait
1 | Poland
1 | Benin
1 | Taiwan
1 | Peru
1 | Cameroon
1 | Puerto Rico
1 | Albania
1 | Guatemala
1 | Czech Republic
1 | Iran
1 | Bolivia
1 | Brunei Darussalam
1 | Sao Tome and Principe
1 | Switzerland
1 | Sierra Leone
1 | Dominican Republic
1 | Jordan
1 | Portugal
1 | China
1 | Armenia
1 | Senegal
1 | Ecuador
1 | Korea, South
1 | Zimbabwe
1 | Bangladesh
1 | Iceland
1 | Georgia
1 | Israel
Type
517 | Luxury Hotels
418 | Resorts
367 | Boutiques
308 | Bed & Breakfast & Inns
265 | Limited Service & Budget Hotels
231 | Airport/Conference Hotels
206 | City Center Hotels
185 | Branded Hotels
142 | Hostels
66 | Extended Stay & Serviced Apartments
51 | Vacation Rentals & Villas
19 | RV Parks & Campgrounds
17 | Motels
6 | Casinos
Region
887 | Asia Pacific
43 | North America
41 | Africa
24 | Middle East
23 | Europe
8 | South America
6 | Central America
2 | Oceania
Category
662 | Channel Managers
594 | Property Management Systems
484 | Hotel Management Software
363 | Booking Engine
45 | Revenue Management Systems
Didn’t find what you were looking for?
What is Yanolja Cloud Solution (formerly eZee)?
Founded in 2005 | Headquarters in Surat (India) | 595 employees
eZee Absolute Hotel Management System is a comprehensive property management system designed to streamline hotel operations and boost efficiency. It integrates smoothly with online travel agencies (OTAs), allowing real-time updates of rates and inventory, which simplifies channel management. The system automates critical processes like night audits, reservations, billing, and housekeeping, enhancing operational workflows. With advanced reporting tools, it provides valuable insights for better decision-making. Exceptional customer support ensures reliable service, making it a valuable asset for various accommodations, from hotels to hostels, aiming to improve guest experiences and operational productivity.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Yanolja Cloud Solution (formerly eZee) products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Yanolja Cloud Solution (formerly eZee) Reviews Analyzed: 458
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Yanolja Cloud Solution (formerly eZee) Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Yanolja Cloud Solution (formerly eZee)
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Yanolja Cloud Solution (formerly eZee)'s Provided Description:
"eZee Absolute Hotel Management System, powered by Yanolja Cloud Solution, is a fully integrated hotel management system that automates every aspect of hotel operations from front desk and reservations to billing, housekeeping, check-in/check-out, and more. Designed to enhance operational efficiency and elevate guest experiences, it also supports revenue growth through seamless workflows. Suitable for all types and sizes of accommodations, eZee Absolute is ideal for hotels, motels, B&Bs, guest houses, serviced apartments, hostels, and hotel groups alike."
FAQs
Capabilities
Unified Front Desk & Reservation Management
Unified Front Desk & Reservation Management
Manage check‑in, check‑out, reservations (including offline/travel‑agent bookings) and guest profiles via one central dashboard. Automate night audits, ledger posting and folio generation—reducing manual errors and improving operational flow.
Bulk Operations & Multi-Reservation Editing
Bulk Operations & Multi-Reservation Editing
Update room rates, status, restrictions, and allocations in bulk across multiple dates or reservations—saving hours of manual work for front desk and revenue teams alike.
Manage Reviews & Reputation
Manage Reviews & Reputation
Consolidate guest feedback from TripAdvisor, Google, Booking.com and more into one dashboard. Respond quickly, analyze sentiment, and boost review scores with reputation insights built into your PMS.
Guest Self‑Service Mobile Portal
Guest Self‑Service Mobile Portal
Enable mobile check‑in/check‑out, service requests, and folio review. This mobile-first portal class boosts guest convenience and reduces front-desk bottlenecks.
Front Office Management
Front Office Management
eZee Absolute streamlines front desk operations with intuitive features for check-in/check-out, room status updates, guest folios, and room transfers. Staff can manage walk-ins, group reservations, and special requests through a drag-and-drop calendar interface. It supports multiple user roles and remote access, ensuring seamless guest experiences and efficient front desk operations for single or multiple properties.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Yanolja Cloud Solution (formerly eZee) Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, eZee Absolute Hotel Management System is the #4 most trending product in the Hotel Management Software category (out of 79) and the #166 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreYanolja Cloud Solution (formerly eZee)’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Yanolja Cloud Solution (formerly eZee) Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Yanolja Cloud Solution (formerly eZee) Case Studies
References
"I would like to congratulate eZee for the 10 years innovation in the hospitality industry. I personally have been using eZee FrontDesk at Maxx Value Hospitality and thanks to the feature rich system, the business has almost double at my hotel."
Abbas Hussain Zaidy
Owner @
MAXX VALUE HOSPITALITY
"eZee FrontDesk is one of the most user friendly systems there is, the working is almost effortless. The most interesting part is the affordable pricing."
Jamie Brianson
Sales and Revenue Manager @
Altura Suites
" am using this software from past Six years and very much satisfied with the product and their service. The very good thing i liked is their support response which is very polite and prompt. I would like to name Mr. Mehul who is always helpful and clarifies any doubts or issue if you have. They have 24/7 support team available on phone and online. This product is designed very well and they are doing their best by releasing updates almost every month. Being a hotelier i will definitely recommend this Software."
G.Mohan Prasad,
Proprietor @
Hotel Akshaya
"I have been using eZee FrontDesk for 5 years and i love using it. Over the years, the software has upgraded magnificently into a complex yet user friendly with various useful features added periodically. Now , I can’t wait to see what comes next."
Andre Thenor
Director @
Turning Point Hostel
"I have been using eZee Frontdesk for the last 3 years. The good thing about this software is the integration of the reservation and restaurant module and also to our channels which makes it easy to maintain."
Judy Kho
Director @
Hilton Garden Inn San Jose Airport
"The system is superb, like its name is it easy to use and full features that handle all the aspects of online website plus some great ideas for promotions."
Mustafa Katanani
Reservation Manager @
Warwick Valley Bed and Breakfast
"We have been using eZee hospitality software since 4 years. When we established our second venture, GCC Ecotel Pvt. Ltd. after GCC Club, eZee was our first choice. We are very happy using their solutions for all our needs from hotel management, booking engine to online distribution and restaurant management."
Prakash Kumar
IT Manager @
GCC Hotel and Club
"We are a chain of well established service apartments. To suit our requirements eZee gave us customized features of for software. After using eZee’s cloud products, I can say without a doubt, that they are the best. I get a lot of direct bookings from website after integration eZee booking engine. I admire the efficient work of eZee. Thank you eZee!"
Abhay Kulkarni
Manager @
Amigo Hospitality Services - Bhosari
"eZee Reservation is a complete tool for reservation management, it is fast, easy to customize, nice graphics and 24 hours customer support. Just fantastic!"
Nicola Zoppi
Senior Consulting @
Hotel Eden
"One of my friend who is a student of hotel management introduced me to eZee iMenu and eZee hotel booking engine. It is very good, you can book your room as well as multiple room booking is also available there actually I use two product only and this product is so good it's complete solution"
Rajendra Mahajan,
Sr.Sales Executive @
Techknow Engineering Enterprise
"The software is super easy to use, the installation is quick and the seamless integration between the PMS and channel manager is amazing. Many of the features are tailored to my requirements and since the system is web based, I can access it even when I am not at the property. Best of all is the superb customer care!"
Rajneesh Sharma
Director @
Colva Residency
"I have been using Absolute PMS with a Channel Manager for some time now at my property, The Capital-Inn in Reykjavík, Iceland. It is my pleasure to say that using the system has been easy and the connection from the OTAs to Absolute via the channel manager is problem free. Whenever I had any queries, the 24 hour support from eZee was always there to solve them. After so many years in the industry, I have yet to come across better support staff."
Arni Solonsson Msc.
Director @
The Capital-Inn
"eZee Absolute and eZee Centrix have made property management much easier for us. The systems are easy to use and keep our reservations up-to-date. The mobile app is a huge plus, allowing me to manage everything from anywhere. These tools have made us more efficient and give me confidence that our property is well-managed, even when I'm not on-site."
Maher Patel
Owner @
Decker House Hotel
"eZee provides a complete package of services. I had the channel manager set up for several villas. The staff has been extremely helpful throughout the process and always available whenever we need help or have any queries. I found this very impressive since many channel managers do not have 24 hours support."
Vivilya Millian
Head of Sales & Marketing @
VillaNaBali
"I am completely satisfied with eZee products. All of my queries are solved on time. And the product is working really well without any interruptions and fulfills all my requirements."
Yashpal Rathee
Owner @
OYO 78954 Hotel Royal Mall
"Initially, managing multiple reservation platforms was a very time consuming task. So, we started looking for a solution for that. eZee is the only company that provides easy to use reservation technology at a reasonable price. Now, because of eZee Centrix, we are able to sell more rooms and update the inventory quickly. We are very pleased with the increased revenue and the excellent support from eZee."
Wilson Wang
General Manager @
Lan Ting Business Hotel
"We implemented eZee Absolute for our first motel in 2020 during the COVID-19 pandemic and found it to be a great value for money solution. Since then, we’ve added a new motel each year and now operate five motels. YCS has made managing all aspects of our motel operations much easier. We are extremely happy with the support team and how optimized our processes have become."
Marina Nikolaeva
Owner @
Sussex Motel
Featured Customers
Yanolja Cloud Solution (formerly eZee) doesn’t have any featured customers available
More Products by Yanolja Cloud Solution (formerly eZee)
Hotelier Rating
Looking for specific info?
9
Hotel management software review
Revenue Manager from 5 to 9 room Bed & Breakfast & Inn in Watamu (Kenya)
Verified
1 days ago
User-Friendly Interface: Most staff adapted quickly, and the layout is fairly intuitive.
Cloud-Based Access: Being able to manage operations remotely is a big plus.
Channel Manager Integration: Works well with OTAs and helps reduce overbookings.
Responsive Support: The support team is generally responsive via live chat and email.
Kenya
Kenya
Revenue Manager
X-Small Hotel
10
Excellent Support
Revenue Manager from 50-74 room Bed & Breakfast & Inn in Jaipur (India)
Verified
5 days ago
We’ve been using eZee for our property management, and the experience has been excellent. One of the standout aspects is their support team they are always available, especially during urgent situations, and respond promptly to resolve any issues. It’s reassuring to know help is just a message or call away. The platform itself is user-frien...
India
India
Revenue Manager
Mid-Sized Hotel
7
Customer Service named Neha Prasad
Reservations Manager from 1 to 4 room Resort in Lapu Lapu (Visayas)
Verified
10 days ago
Kudos to the team! Really appreciate the patience and help with my concerns. Communication was great and hassle-free. Thank you so much!
Visayas
Visayas
Reservations Manager
X-Small Hotel
8
Support team
M.D. from 10 to 24 room Branded Hotel in Kamala (Thailand)
Verified
14 days ago
Support team are helpful, but the method is quite difficult to use. In the part of user i would highly recommend.
Thailand
Thailand
M.D.
Small Hotel
9
Great Support
Owner from 10 to 24 room Bed & Breakfast & Inn in Seaside Heights (United States of America)
Verified
15 days ago
I like that chat is available 24/7 and any issue is taken care quickly. I wish there was phone number to call support.
United States of America
United States of America
Owner
Small Hotel
10
The software is designed well and user friendly
Owner from 100 to 199 room Boutique in Badgund (India)
Verified
20 days ago
The product is very user friendly, one solution for the problem, it can be configured both on phone and as well as lap.
India
India
Owner
Large Hotel
10
eZee, A perfect naming for such an eZee usable platform
Proprietor from 100 to 199 room Boutique in Badgund (India)
Verified
20 days ago
1. Security which involves Entering using Authenticator. 2. Its detailings and Easy parameters for reservations 3. The landing stay view page is explanatory in itself using different color modes for different parameters.
India
India
Proprietor
Large Hotel
7
Efficient and user friendly
Reservation from 100 to 199 room Boutique in Badgund (India)
Verified
20 days ago
It is a game changer for hotel management, the interface is simple yet powerful, real time updates, easy checkin / out.
India
India
Reservation
Large Hotel
10
Fast response
Reservation Agent from 75-99 room Bed & Breakfast & Inn in Muscat (Oman)
Verified
21 days ago
Accessing the customer support is easy and quick. providing solution for hotel inventory and rate management though out all the OTAsWhat I like most about eZee Centrix is its centralized control for managing multiple OTAs, real-time updates, and user-friendly dashboard.
Oman
Oman
Reservation Agent
Large Hotel
9
A truly comprehensive hoteliers
FOA from 100 to 199 room Branded Hotel in Kolkata (Calcutta) (India)
Verified
21 days ago
By the way product is well developed but the way reports are helpful to us are appreciative. We can see the whole hotel in the stay view. Night audit feature is also well designed
India
India
FOA
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
A great channel management tool. Easy to understand UI and easy access to rate upload and managing different channels. We're able to easily create new rate plans and complete mapping as well. Highly recommend.
Showing all answers to: "What does this product or service do well?"
A great channel management tool. Easy to understand UI and easy access to rate upload and managing different channels. We're able to easily create new rate plans and complete mapping as well.
Highly recommend.
There are only a handful of companies in the accomodation industry that can offer such a vast array of interconnected products as eZee. Their suite work wonders, be it for independent properties as well as large chains. As standalone products, I've tried them all, and recommended to dozens of hotels in Spain and LatAm markets.
Ezee is an awesome PMS, Channel Manager and hotel management system. It has all the features that you'd expect from an on premise PMS but is completely cloud based. The responsiveness of the team and the service is phenomenal.
Question:
What differentiates this product or service from the competition?
Answer:
The UI and ease of use is the USP. The design looks very modern and clean, so it's not intimidating to use even for a new user. The menu is also easy to access and understand. The live support chat feature is also valuable.
Showing all answers to: "What differentiates this product or service from the competition?"
The UI and ease of use is the USP. The design looks very modern and clean, so it's not intimidating to use even for a new user.
The menu is also easy to access and understand. The live support chat feature is also valuable.
There are many interesting suites in the market, but none of those can compete in terms of prices, flexibility and support with eZee's. AS BI specialists, we were interested in the reporting section of eZee products: the sheer amount and complexity of their reports has no equal in the industry.
The Ezee team is very approachable. They are very innovative and are constantly improving the product and adding features at a very fast pace. We have recommended Ezee to a lot of our customers and they have all be very happy with the product.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
A highly recommended product as they also have a live-chat feature available, so if you're facing any difficulty you can easily reach out to them for help any time of the day. This is the best part for any user for such an important tool.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
A highly recommended product as they also have a live-chat feature available, so if you're facing any difficulty you can easily reach out to them for help any time of the day.
This is the best part for any user for such an important tool.
Go ahead! They consistenly improve their product, and customer satisfaction is paramount for this company. Besides, commercially they are much more flexible than the usual big players, and rates are more than reasonable.
There are always a choice of software that you can go with. But the industry is changing fast. you need a company like Ezee that is constantly innovating in technology and are keeping up with the changing times in hospitality.
Are you a consultant or vendor that recommends Yanolja Cloud Solution (formerly eZee)?
Leave a recommendation
Yanolja Cloud Solution (formerly eZee) Integrations
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Cendyn
89% recommended by 272 hotels |
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Support
Unverified
Yanolja Cloud Solution (formerly eZee) has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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