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Amadeus - MeetingBroker®
4.5 (7 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Amadeus - MeetingBroker®
Unranked in RFPs & Proposal Management Software
The smart way for hotel sales teams to manage RFPs, eliminate manual entry, and accelerate group business wins.
85% recommended by 177 hotels
More than 50% of Amadeus’s reviews come from United States of America.
What is Amadeus?
Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus - MeetingBroker® is an advanced lead management platform designed specifically for group RFP (Request for Proposal) processes. It optimizes business operations by automating workflows and centralizing all inbound RFPs from various channels into one accessible hub. This consolidation enables quicker response times, thereby increasing the chances of securing business through the first-responder advantage. Seamlessly integrated with Delphi, it automatically populates booking data, simplifying the management of inquiries, bookings, inventory, and events, while providing comprehensive reporting capabilities.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Amadeus products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Amadeus Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Amadeus Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Amadeus
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Amadeus's Provided Description:
"<p>Amadeus - MeetingBroker®, an industry-leading platform for smart group RFP/lead management. Transforming disjointed processes by automating workflows and streamlining the inquiry process, allowing to respond quicker to RFPs, to help increase the likelihood of winning the business (thanks to first-responder advantage) and increase conversion. A single source of truth for every RFP. Consolidates all inbound RFPs across direct, indirect, and third-party channels, into one centralized hub for easy tracking, action, and insight. The only RFP management platform integrated with Delphi, allowing to auto populate booking data from RFPs, for effortless management from inquiries, to bookings, inventory & event management and reporting.</p>"
FAQs
Capabilities
Centralized RFP Visibility
Centralized RFP Visibility
Never miss a lead by capturing all RFPs in one place. Enjoy smart pipeline management by logging every inquiry, even those not pursued, to support pipeline integrity and prospecting. And make performance-driven decisions, by tracking response times, conversions, and channel trends to continuously improve your strategy.
Speed to Respond. Speed to Win.
Speed to Respond. Speed to Win.
Eliminate manual entry with seamless integration with Delphi that auto populates booking data from RFPs to save time and reduce errors. Send proposals faster by delivering professional, branded responses in just a few clicks with built-in enhanced HTML templates. No guesswork on where or how to respond, thanks to native channel integration that ensures your team lands in the correct response form, regardless of the RFP source.
Intelligent Automation
Intelligent Automation
Smart routing to meet brand response times with inbuilt escalations and automatic notifications, ensuring that the right people are automatically notified based on brand-defined response times about large RFPs or high-value opportunities. Instant RFP comparison allows you to skip the back-and-forth manual review and focus on the newest versions of incoming RFPs.
AI powered RFP automation: Email to RFP
AI powered RFP automation: Email to RFP
A MeetingBroker add-on that streamlined the handling of inbound emails for group booking requests. Harnessing the power of generative AI, Email to RFP analyses and converts inbound email inquiries and attachments into structured RFPs within MeetingBroker and inquiries within Delphi®. Say goodbye to manual intake and hello to faster response times, allowing your teams to focus on building relationships and closing deals faster.
Proven, Certified, and Ready to Scale
Proven, Certified, and Ready to Scale
Unmatched connections across RFP Sources that include integrations to leading industry Channels & Marketplaces. Trusted by thousands of properties worldwide and backed by Amadeus for industry-leading security (ISO 27001 Certified - following industry best practices for security & performance).
Features
Proposals, Contracts & Signatures
4/5 features
Online Bookings
4/5 features
Payments & Invoicing
4/5 features
Content Management
4/5 features
CRM & Messaging
4/5 features
Notifications
4/5 features
Other
0/1 features
Amadeus Reviews Summary
Ease of Use
4.3/5
Customer Support
3.6/5
ROI
3.7/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, Amadeus - MeetingBroker® is the #2 most trending product in the RFPs & Proposal Management Software category (out of 23) and the #87 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAmadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Amadeus Pricing
Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
Hesperia & Amadeus: A Partnership That Works
Head of Business Systems from 100 to 199 room Branded Hotel in Madrid (Spain)
Verified
2 months ago
We’ve been working with Amadeus for several years (CRS, GDS, GDS Marketing, Booking Engine, Metas, etc...), and it’s always a pleasure to collaborate with them. They really understand our business and where we’re headed, so we’ve always felt supported along the way. Our collaboration covers several products, adapting in different ways depen...
Spain
Spain
Head of Business Systems
Large Hotel
10
Best Customer Support and Partnership Mindset
VP of Sales and Marketing from 500+ room Branded Hotel in Lincoln (United States of America)
Verified
2 months ago
The amount of support and knowledge that comes from my representative is amazing. I have a portfolio of 15+ hotels, and sometimes 'I don't know what I don't know' as it relates to utilizing the Event Management Software and the RFP Proposal Management Software to their fullest potential. Trina Butler is super responsive, and if she can't he...
United States of America
United States of America
VP of Sales and Marketing
X-Large Hotel
10
Hotel Business Intelligence
Cluster Director of Sales and Marketing from 200 to 499 room Bed & Breakfast & Inn in Lagos (Nigeria)
Verified
3 months ago
Opportunities for unlocking and tap into that we can reach out to the keep accounts managers if the global accounts?
Nigeria
Nigeria
Cluster Director of Sales and Marketing
X-Large Hotel
8
I have enjoyed working with Trina, she's been very helpful in keeping me organized.
VP of Commercial Strategy from 100 to 199 room Bed & Breakfast & Inn in Milwaukee (United States of America)
Verified
3 months ago
Response time is wonderful with Trina, when I need a new subscription to Agency or Demand she's on top of it. Along with updating our hotel's incorrect information.
United States of America
United States of America
VP of Commercial Strategy
Large Hotel
10
Great services from Amadeus
E-Sales Manager from 100 to 199 room Boutique in Nairobi (Kenya)
Verified
3 months ago
Features of the Booking Engine, Channel Manager, GDS Rate Distribution, CRS. Easy to use and navigate. The help section really handy.
Kenya
Kenya
E-Sales Manager
Large Hotel
9
Hotsos issues
PBX/Instant Service Center Manager from 200 to 499 room Boutique in Cleveland (United States of America)
Verified
7 years ago
very friendly
accountability on the employees
MOD LOGS
Reports
Very easy to manage employee productive
United States of America
United States of America
PBX/Instant Service Center Manager
X-Large Hotel
7
Gets the job done but could be easier to use
Director of Sales and Marketing from 1 to 4 room Branded Hotel in San Diego (United States of America)
Verified
8 years ago
It is easy to use if you are with Hilton and it fully integrates with Delphi which is essential given the number of systems hotels run on these days.
United States of America
United States of America
Director of Sales and Marketing
X-Small Hotel
- 1
It looks like Amadeus is not recommended by any hotels
Check out the top 10 most recommended Amadeus alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Most of Amadeus's products are user-friendly (easy to use) which makes it easy for hotel team to adapt and learn. Dynamic system functionalities - eg booking engine hv multi option to adapt to different needs.
Showing all answers to: "What does this product or service do well?"
Most of Amadeus's products are user-friendly (easy to use) which makes it easy for hotel team to adapt and learn. Dynamic system functionalities - eg booking engine hv multi option to adapt to different needs.
Question:
What differentiates this product or service from the competition?
Answer:
Apart from the easy to use and functionalities (with adequate updates), the differentiation is on the higher level of customer support through the team - some vendors rely heavily on self-service help/guide
Showing all answers to: "What differentiates this product or service from the competition?"
Apart from the easy to use and functionalities (with adequate updates), the differentiation is on the higher level of customer support through the team - some vendors rely heavily on self-service help/guide
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Consider the functionalities and ease of use (ease of implementation & user adoption), and that the product needs to be able to tailor to your business operations & needs - level of customer support given during & after implementation is important too.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Consider the functionalities and ease of use (ease of implementation & user adoption), and that the product needs to be able to tailor to your business operations & needs - level of customer support given during & after implementation is important too.
Recommended by
JESSICA THAM
Revenue Mangagement Consultant
@
Rev Logix
JESSICA THAM
Revenue Mangagement Consultant
@
Rev Logix
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Support
Unverified
Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
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