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Hotel Effectiveness PerfectLabor™ by Actabl
4.7 (575 REVIEWS)
HT Score
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Johnny, Johnny, Christine + 51 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectLabor™ by Actabl
Ranked 2 (out of 26) in Scheduling & Workforce Management
2025 Finalist
HotelTechAwards
Hoteliers voted Actabl as the #2 Scheduling & Workforce Management provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldTurn Labor Data into Profit Intelligence
92% recommended by 1741 hotels
Rosewood, Montage, Posadas & 1738 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hotel Effectiveness excels in optimizing labor scheduling in the hospitality industry with data-driven insights. Its forecasting models align staffing with real business demand, preventing both overstaffing and understaffing. The integration between Hotel Effectiveness and ProfitSword enhances financial planning and transparency. However, users suggest improvements in mobile usability and automation to enhance user experience. Overall, it's a powerful tool for improving labor productivity and reducing costs.
Rosewood, Montage, Posadas & 1738 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
49 | X-Small (1-9 room)
39 | Small (10-24 room)
213 | Mid-Sized (25-74 room)
994 | Large (75-199 room)
1042 | X-Large (200+ room)
Country
1895 | United States of America
95 | Mexico
56 | Canada
27 | United Kingdom
26 | United Arab Emirates
19 | Sweden
16 | India
15 | Norway
11 | South Africa
10 | Turkey
9 | Saudi Arabia
8 | Spain
7 | Italy
6 | Japan
6 | Indonesia
6 | Ireland
5 | Cyprus
5 | Thailand
5 | Bahamas
5 | Singapore
4 | Vietnam
4 | China
4 | Australia
4 | Malaysia
3 | Morocco
3 | Cayman Islands
3 | Netherlands
3 | Egypt
3 | Austria
3 | Colombia
3 | Hungary
2 | Poland
2 | Ethiopia
2 | Brazil
2 | Sri Lanka
2 | Czech Republic
2 | Belgium
2 | Portugal
2 | Pakistan
2 | Puerto Rico
2 | Turks and Caicos Islands
2 | Kazakhstan
2 | Peru
2 | Qatar
2 | Oman
2 | Jordan
2 | Bahrain
1 | Panama
1 | Finland
1 | Rwanda
1 | Switzerland
1 | Greece
1 | Belize
1 | Hong Kong
1 | Kenya
1 | Germany
1 | France
1 | Bangladesh
1 | Philippines
1 | Denmark
1 | Montenegro
1 | Albania
1 | Maldives
1 | Laos
1 | Guatemala
1 | Cambodia
1 | Fiji
1 | Kuwait
Type
1282 | Branded Hotels
1065 | Luxury Hotels
951 | Boutiques
914 | Resorts
817 | Bed & Breakfast & Inns
726 | Airport/Conference Hotels
596 | City Center Hotels
476 | Limited Service & Budget Hotels
224 | Extended Stay & Serviced Apartments
103 | Casinos
102 | Hostels
74 | Vacation Rentals & Villas
62 | Motels
55 | RV Parks & Campgrounds
Region
2046 | North America
112 | Europe
62 | Asia Pacific
57 | Middle East
18 | Africa
13 | Central America
9 | South America
5 | Oceania
Category
712 | Concierge Software
575 | Scheduling & Workforce Management
518 | Business Intelligence
492 | Housekeeping Software
418 | Hotel Maintenance Software
390 | Staff Collaboration Tools
149 | Employee Engagement Software
87 | Hotel Accounting Software
Didn’t find what you were looking for?
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectLabor™ by Actabl is a labor management software designed specifically for hotels. Leveraging advanced scheduling capabilities, it optimizes staffing by aligning employee schedules with demand forecasts, allowing for real-time adjustments to achieve operational efficiency. This reduces overtime costs and enhances financial performance. Integrating seamlessly with payroll systems, it ensures compliance and supports daily labor performance analysis. The platform empowers hoteliers to make data-driven decisions to boost revenue and improve the guest experience by efficiently matching labor to occupancy needs.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 184
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"In today’s unpredictable labor market, controlling costs while maintaining service quality is critical. Hotel Effectiveness®, part of the Actabl platform, gives hotel operators real-time visibility into labor performance so they can align staffing with business demand — protecting profitability without sacrificing guest experience. Built by hoteliers for hotels, Hotel Effectiveness connects forecasting, scheduling, and productivity standards directly to occupancy and demand data. The result: smarter labor plans that prevent waste, reduce overtime, and keep every room ready to sell. With tools like PerfectLabor™, managers can easily match staffing levels to forecasted occupancy; PerfectTime™ simplifies time and attendance tracking; and PerfectWage™ provides wage and productivity benchmarking to help leaders make data-driven labor decisions across their portfolios. Thousands of hotels and over 10,000 managers rely on Hotel Effectiveness to cut labor costs by up to 6%, streamline scheduling, and empower teams to do more with less — transforming daily labor decisions into measurable profit outcomes."
FAQs
Capabilities
Create Benchmark-Driven Productivity Standards
Create Benchmark-Driven Productivity Standards
Hotel Effectiveness helps leaders set precise, benchmark-based labor standards tailored to every property, department, and role. Compare productivity and staffing performance across brands, regions, and asset classes using real-time data and hospitality-specific benchmarks. With dynamic labor plans updated weekly, managers can instantly spot gaps, adjust schedules, and ensure every hotel operates efficiently — balancing service quality with cost control across the portfolio.
Transform Labor Data into Measurable Profit
Transform Labor Data into Measurable Profit
Automated reporting eliminates manual work, while benchmarks from thousands of hotels highlight where to improve efficiency and reduce costs. Managers get real-time insights to make informed staffing decisions, maintain productivity, and turn daily labor planning into measurable profit across every department and property.
Integrate All Your Critical Systems
Integrate All Your Critical Systems
Seamlessly connect your property, payroll, and timekeeping systems to create a single source of truth for labor management. Hotel Effectiveness integrates data across PMS, POS, and accounting tools, ensuring schedules, forecasts, and actuals stay aligned. Automated data transfers eliminate manual entry, save time, and give managers confidence that every staffing decision is grounded in accurate, up-to-date information.
Build Dynamic, Demand-Driven Schedules
Build Dynamic, Demand-Driven Schedules
PerfectLabor™ automatically turns labor standards and forecasts into smart scheduling templates, enabling managers to build compliant, efficient schedules in minutes. Schedules dynamically adjust to occupancy, events, and seasonal demand — reducing waste, overtime, and reliance on contract labor. With built-in compliance checks and variance alerts, teams can manage shifts proactively while maintaining service quality and controlling costs.
Empower Teams in Real Time
Empower Teams in Real Time
PerfectLabor™ integrates with MyHotelTeam® to connect managers and employees in one easy-to-use mobile experience. Schedules update automatically, allowing staff to view shifts, request time off, and swap coverage in real time. Built-in wellness check-ins and communication tools support team safety, engagement, and accountability — ensuring smooth operations and a positive employee experience while keeping hotels fully staffed and compliant.
Control Labor Costs with Daily Visibility
Control Labor Costs with Daily Visibility
Stay ahead of overtime, overstaffing, and schedule drift with the 5 Minute Daily Labor Check-In™ tool. Hotel Effectiveness gives managers real-time insight into labor spend versus forecast, enabling same-day adjustments when occupancy or demand changes. Monitor performance, spot trends, and correct issues before they impact costs — protecting profitability and ensuring every labor hour delivers measurable value.
Manage Labor Anytime, Anywhere
Manage Labor Anytime, Anywhere
The Hotel Effectiveness mobile app gives managers full visibility into scheduling, staffing, and labor performance on the go. Designed for simplicity and speed, it enables leaders to monitor costs, make schedule changes, and approve shifts from anywhere on property. With real-time alerts and easy-to-use dashboards, teams can act quickly to control expenses, optimize coverage, and sustain productivity — from lobby to back office.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectEngage
Employee Engagement Software
Experience the fastest and easiest way to engage with employees, instantly sharing updates, news, and safety information.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectLabor™ by Actabl is the #1 most trending product in the Scheduling & Workforce Management category (out of 26) and the #14 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #2 Scheduling & Workforce Management provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
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Featured Customers
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Hotelier Rating
Looking for specific info?
10
Easy to use & implement
Chief Engineer from 100 to 199 room Branded Hotel in Chattanooga (United States of America)
Verified
2 days ago
I like how easily & efficiently I can create my team’s weekly schedule & communicate labor hours or budget with management.
United States of America
United States of America
Chief Engineer
Large Hotel
10
General Manager
General Manager from 75-99 room Bed & Breakfast & Inn in SanDiego (United States of America)
Verified
12 days ago
We use it heavily for monitoring and adjusting labor hours and scheduling staff members. Very effective with cost and budgeting savings.
United States of America
United States of America
General Manager
Large Hotel
10
Amazing
Task force manager from 100 to 199 room Bed & Breakfast & Inn in Gaithersburg (United States of America)
Verified
13 days ago
Very easy to navigate. very effective staff loves the efficiency of it. like that we can use as a schedule tool labor and staffing management it also save time.
United States of America
United States of America
Task force manager
Large Hotel
9
Good program to schedule and keep track of work orders
Engineering Supervisor from 100 to 199 room Boutique in Newport (United States of America)
Verified
15 days ago
I like that other departments can put in work orders/ request so we get them in a timely matter, and we can track what has been done.
United States of America
United States of America
Engineering Supervisor
Large Hotel
7
Actabl keeps me organized
Chief Engineer from 100 to 199 room in Lansing (United States of America)
Verified
15 days ago
I like using the scheduler. It makes writing the schedule pretty quick and easy which is really important when you have a lot to do.
United States of America
United States of America
Chief Engineer
Large Hotel
9
Easy Peasy
Director of Sales & Marketing from 500+ room Branded Hotel in Middleton (United States of America)
Verified
16 days ago
The system is very easy to use, allowing for streamlined labor management across multiple departments! With its integration to our forecasting software, everything is a breeze.
United States of America
United States of America
Director of Sales & Marketing
X-Large Hotel
8
You have different levels of accessibility for different hotel roles
Assistant General Manager from 100 to 199 room Boutique in Nashville (United States of America)
Verified
16 days ago
Being able to see all active employees for the day, this makes it easier to know who is working for the day and their clock in/out times.
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Great system to keep payroll costs in line
General Manager from 500+ room Branded Hotel in Altamonte Springs (United States of America)
Verified
16 days ago
Hotel Effectiveness is an outstanding tool that we have used for over 10 years. It does a great job with helping schedule correctly for the most profitability without losing the customer service focus. I would recommend this to any 1st time hotel General Manager as well as a seasoned veteran. The scheduler function alone is worth it, much...
United States of America
United States of America
General Manager
X-Large Hotel
9
Alice has boosted productivity and streamlined communication within our property.
Engineering Administrative Assistant from 100 to 199 room Boutique in Soufriere (Caribbean)
Verified
16 days ago
Ease of assigning the task to colleagues.
Notification feature to alert for new tickets.
Being able to upload images with the tickets for clarification.
Caribbean
Caribbean
Engineering Administrative Assistant
Large Hotel
9
Transforming Hotel Efficiency and Guest Experience
Guest Relations Agent from 500+ room Luxury Hotel in Dubai (United Arab Emirates)
Verified
16 days ago
The ALICE app is a game-changer for the hospitality industry. It brings every department together—front desk, housekeeping, maintenance, concierge, and guest services—onto a single, easy-to-use platform. With ALICE, hotels can streamline communication, reduce service delays, and deliver consistently exceptional guest experiences.
One of it...
United Arab Emirates
United Arab Emirates
Guest Relations Agent
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Actabl excels at delivering a comprehensive, data-driven operations platform tailored specifically for the hospitality industry. Their greatest strength is the seamless integration of four powerful solutions into one ecosystem that unifies labor management, business intelligence, daily operations, and asset maintenance. This connected approach provides hotel teams with unprecedented visibility across departments, transforming scattered data into clear, actionable insights. In particular, ProfitSword excels at delivering powerful business intelligence, forecasting, and performance reporting specifically tailored for the hospitality industry. Its greatest strength lies in transforming complex hotel data into clear, accurate, real-time insights that guide strategic decision-making.
Showing all answers to: "What does this product or service do well?"
Actabl excels at delivering a comprehensive, data-driven operations platform tailored specifically for the hospitality industry. Their greatest strength is the seamless integration of four powerful solutions into one ecosystem that unifies labor management, business intelligence, daily operations, and asset maintenance. This connected approach provides hotel teams with unprecedented visibility across departments, transforming scattered data into clear, actionable insights.
In particular, ProfitSword excels at delivering powerful business intelligence, forecasting, and performance reporting specifically tailored for the hospitality industry. Its greatest strength lies in transforming complex hotel data into clear, accurate, real-time insights that guide strategic decision-making.
Actabl excels at delivering a comprehensive, data-driven operations platform tailored specifically for the hospitality industry. Their greatest strength is the seamless integration of four powerful solutions into one ecosystem that unifies labor management, business intelligence, daily operations, and asset maintenance. This connected approach provides hotel teams with unprecedented visibility across departments, transforming scattered data into clear, actionable insights.
In particular, ProfitSword excels at delivering powerful business intelligence, forecasting, and performance reporting specifically tailored for the hospitality industry. Its greatest strength lies in transforming complex hotel data into clear, accurate, real-time insights that guide strategic decision-making.
Actabl's suite of solutions help hoteliers run their day to day business in a more data-driven, efficient way. Their ProfitSword integration to Avalara for Hospitality helps hotel management companies streamline tax compliance by automating revenue reporting. Across the board, they consistently simplify complex operational and financial workflows. Their accounting platform provides clear, automated reporting that aligns with hospitality standards. The labor tools help teams optimize staffing with confidence. Their BI and maintenance modules give operators better visibility into performance and asset health.
Actabl’s strength lies in its integrated nature. By connecting business intelligence, labor management, and on-property operations into a unified suite, Actabl not only provides hotels with superior data visibility but also empowers their teams to act proactively to drive profitability and enhance service delivery. Their commitment to extensive integrations, including strategic alliances like ours with Cloudbeds, further solidifies their position as a critical, forward-thinking solution in the hotel technology ecosystem. Actabl truly helps hoteliers achieve operational excellence.
Alice's ticketing system excels at centralizing hotel operations, streamlining guest requests, and improving cross-department communication—especially for housekeeping and engineering teams. Its strength lies in clear task routing, SLA tracking, and a mobile-first workflow that keeps staff coordinated and accountable. Many hotels use ALICE alongside Canary, where Canary Messaging integrates directly with their ticketing platform, enabling seamless guest-to-staff communication and automated ticket creation.
Question:
What differentiates this product or service from the competition?
Answer:
Actabl differentiates itself by delivering a holistic, deeply integrated, hotel-specific operations ecosystem that moves beyond traditional point solutions and enables hotels to run smarter, leaner, and more profitably.
Showing all answers to: "What differentiates this product or service from the competition?"
Actabl differentiates itself by delivering a holistic, deeply integrated, hotel-specific operations ecosystem that moves beyond traditional point solutions and enables hotels to run smarter, leaner, and more profitably.
Actabl differentiates itself by delivering a holistic, deeply integrated, hotel-specific operations ecosystem that moves beyond traditional point solutions and enables hotels to run smarter, leaner, and more profitably.
Actabl is built for hotel management companies. Their tools integrate cleanly with leading systems (like Avalara). We regularly hear from joint clients that the platform improves accuracy, automation, and frees up their time to focus more on the guest experience. The Actabl team is responsive, knowledgeable, and motivated to help alleviate hoteliers' headaches.
Actabl's key differentiator is its unified suite of four best-in-class solutions (ProfitSword BI, Hotel Effectiveness Labor, Alice Operations, and Transcendent Asset Management). No other competitor offers this seamless integration of financial forecasting, demand-driven labor optimization, and on-property task management in one hospitality-specific platform. This single source of truth connects profitability metrics to daily operations, enabling hoteliers to instantly translate data insights into actionable results and maximized profit margins
ALICE differentiates itself by combining concierge tools, housekeeping, and maintenance into one unified operations platform rather than relying on separate, siloed systems. Its mobile-first design and real-time cross-department visibility make it especially effective at keeping teams coordinated and accountable. Many properties also pair ALICE with Canary Messaging, which integrates directly with their ticketing workflow to connect guest requests seamlessly into ALICE’s operations system.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Actabl is most effective when deployed with intention and cross-department alignment. The more clearly you define your operational goals up front, the more value you will unlock from the platform. It is a great tool that will provide an ROI many times over.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Actabl is most effective when deployed with intention and cross-department alignment. The more clearly you define your operational goals up front, the more value you will unlock from the platform. It is a great tool that will provide an ROI many times over.
Actabl is most effective when deployed with intention and cross-department alignment. The more clearly you define your operational goals up front, the more value you will unlock from the platform. It is a great tool that will provide an ROI many times over.
Take the time to map your current workflows, then compare them to a vendor's approach. Most operators find that the platform eliminates manual work they assumed was unavoidable. Lean into the automation and reporting features early, and you’ll quickly see financial and operational clarity improve. The product is built for hotels, so you can adopt it with confidence knowing the tools match the realities of hospitality accounting, labor management, and day-to-day operations.
Identify Actable Champion inside your organization to project manage the deployment of the solution: A dedicated team minimizes implementation delays and accelerates user adoption. This is how you quickly translate the investment into the desired outcome: data-driven decision-making and optimized profitability.
Focusing on the people who will drive adoption ensures you fully realize the benefits of Actabl's ability to eliminate data silos and connect financial goals directly to daily operational tasks
If you’re considering ALICE, the best advice is to map out exactly which departments will use it and commit to cross-department adoption from day one. ALICE delivers the most value when housekeeping, engineering, and the front desk all participate consistently—otherwise you only get a fraction of the operational visibility it’s designed to provide.
Recommended by
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VP of Partnerships
@
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VP of Partnerships
@
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Strategic Alliance Manager
@
Avalara
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Vice President
@
Cloudbeds
Bryan Michalis
Marketing
@
Canary Technologies
Johnny Morin
VP of Partnerships
@
Visual Matrix
Johnny Morin
VP of Partnerships
@
Visual Matrix
Christine Paulson
Strategic Alliance Manager
@
Avalara
Sebastien Leitner
Vice President
@
Cloudbeds
Bryan Michalis
Marketing
@
Canary Technologies
Jose Mendoza
IT Manager
@
AD1 Hospitality, LLC
Brad Tooman
Field Sales Manager
@
Netchex
Steven Phelps
Marketing Director
@
Acumen Information Systems
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
Paul Bennie
Director, Business Development
@
ProfitSword
Amy Maloney
EVP of Operations
@
myDigitalOffice
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Support
Verified Support
Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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