OTA Sync

5.0 (67 REVIEWS)

HTR Score icon
HT Score  
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Ranked 18 (out of 332) in Property Management Systems

All-in-one hotel & property management solution

OTA Sync is popular in Serbia and Montenegro.

Bell avatar Bell - AI powered product analyst

I analyzed all of OTA Sync’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

OTA SYNC is praised for its comprehensive hotel management solutions that streamline guest communication, front desk operations, and housekeeping coordination. This product enhances the guest experience by providing seamless automation, real-time synchronization, and efficient management of direct bookings. These features significantly contribute to increasing revenue, reducing operational costs, and improving guest satisfaction, making it an ideal partner for hoteliers aiming to optimize their property management tasks.

What Types of Hotels OTA Sync is Popular For

Size

12 | X-Small (1-9 room)

26 | Small (10-24 room)

22 | Mid-Sized (25-74 room)

9 | Large (75-199 room)

2 | X-Large (200+ room)

Country

31 | Serbia

19 | Montenegro

10 | Spain

5 | Croatia

3 | United States of America

2 | Bosnia and Herzegovina

1 | Uganda

1 | India

1 | Germany

1 | Indonesia

Type

31 | Boutiques

28 | Bed & Breakfast & Inns

24 | Luxury Hotels

23 | City Center Hotels

19 | Limited Service & Budget Hotels

18 | Resorts

16 | Extended Stay & Serviced Apartments

12 | Branded Hotels

12 | Airport/Conference Hotels

5 | Vacation Rentals & Villas

2 | Motels

1 | Hostels

Region

68 | Europe

3 | North America

2 | Asia Pacific

1 | Africa

Category

67 | Property Management Systems

64 | Booking Engine

What is OTA Sync?

Founded in 2021 | Headquarters in Tallinn (Estonia) | 26 employees
OTA Sync is a comprehensive management platform tailored for hoteliers and property managers. It combines a Property Management System (PMS), channel manager, and booking engine, streamlining your operations and maximizing your revenue potential. The platform provides real-time synchronization across various channels, ensuring that your inventory and prices are always up-to-date. Detailed performance reports offer valuable insights into your business, enabling informed decision-making. OTA Sync supports seamless integration with third-party systems, enhancing its functionality and ease of use. The straightforward onboarding process makes it simple to train new employees, while the web and mobile apps ensure you can manage your property from anywhere. Specifically designed for hotels with up to 200 rooms, OTA Sync is an ideal solution to manage OTA channels, automate processes, and facilitate commission-free direct bookings. For a deeper dive, visit [OTA Sync](https://otasync.me).

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of OTA Sync products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by OTA Sync

FAQs

OTA Sync Alternatives

Not sure if OTA Sync is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

Increase visibility on channels with no effort

Discover the power of direct reservations

Automatize everything with our software

Housekeeping Module & App

Banquet & Spa Module

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Channel Manager

VR Channel Manager
Links to all OTA channels through a single control panel, preventing overbooking and errors. This streamlines advertising on over 100+ OTAs, saving time, money, and enhancing global brand visibility

INCLUDED

Booking Engine

Booking Engine
Get direct bookings on your website. Allows your potential guests to book one or more units instantly through easy use of a widget on your website.

INCLUDED

Property Management System

Property Management Systems
Complete control in a single dashboard with unlimited users and homeowner access.

INCLUDED

Banquet & Event Management

Property Management Systems
Manage and monitor the renting of all property spaces such as the conference halls

PREMIUM ADD-ON

Yield Management

Property Management Systems
See your specific room type and rate plan price for the next 12 months and change prices right there by using your preconfigured variations and see the color/variation for the specific day if the variation was applied.

INCLUDED

Guest Experience App

Hotel Guest Apps
Elevate every stay, optimize operations, and drive loyalty with our comprehensive solution for hoteliers and property managers.

PREMIUM ADD-ON

SPA & Wellness Management

Property Management Systems
Tool designed to streamline and enhance the operations of spas, wellness centers, and fitness facilities in the hotel or resort.

PREMIUM ADD-ON

Omni-Channel Inbox

Property Management Systems
Unified inbox that allows users to directly communicate and chat with guests that book over Booking, Airbnb and VRBO.

PREMIUM ADD-ON

Housekeeping Module & App

Property Management Systems
This cutting-edge software is designed to revolutionize housekeeping operations, providing a centralized platform for efficient task assignment, real-time updates on room status, and seamless communication among housekeeping staff. With features like automated cleaning schedules, inventory tracking, and maintenance alerts, our solution ensures that every room meets the highest standards of cleanliness.

PREMIUM ADD-ON

Homeowner Access & Unlimited Users

Property Management Systems
Managing a condo-hotel or simply want to give access to the system to more users than there is in your package.

PREMIUM ADD-ON

Payment Processing

Property Management Systems
Automatically charge virtual cards and guest cards for specific rate plans directly with OTA Sync

PREMIUM ADD-ON

Inventory Management (MiniBar)

Mobile Ordering & Room Service

INCLUDED

OTA Sync Reviews Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, OTA Sync is the #33 most trending product in the Property Management Systems category (out of 332) and the #711 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

OTA Sync has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
81 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

OTA Sync Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

OTA Sync Average OTA Sync

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OTA Sync Reviews

Hotelier Rating

Excellent
67
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (10)
  • Small (22)
  • Mid-Sized (20)
  • Large (9)
  • X-Large (2)

Country

  • Serbia
    Serbia
    (24)
  • Montenegro
    Montenegro
    (18)
  • Spain
    Spain
    (10)
  • Croatia
    Croatia
    (5)
  • United States of America
    United States of America
    (3)
  • Bosnia and Herzegovina
    Bosnia and Herzegovina
    (2)
  • Uganda
    Uganda
    (1)
  • India
    India
    (1)
  • Germany
    Germany
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (60)
  • Asia Pacific
    Asia Pacific
    (1)
  • Africa
    Africa
    (1)
10

Reliable and easy to use system for hotel management.

Hotel manager from 10 to 24 room in Pančevo (Serbia)

Verified
3 days ago
Customer support is responsive and helpful. Integrations with Booking.com work smoothly. Reports and analytics help manage revenue efficiently.
Country Serbia
Hotel manager
Small Hotel
10

I asked for the best and I got more than I asked for

GM from 10 to 24 room Vacation Rentals & Villa in Pančevo (Serbia)

Verified
3 days ago
You can use it without training, little guidance is needed to be fully operational at work.
Country Serbia
GM
Small Hotel
10

Easy to work with, quality software

Hotel menager from 10 to 24 room Bed & Breakfast & Inn in Topola (Serbia)

Verified
6 days ago
Easy to use software, fast and efficient support, easy problem solving, constant improvement of services and cooperation in the field of development
Country Serbia
Hotel menager
Small Hotel
10

Complete solution

Room Division Manager from 25-49 room City Center Hotel in Indija (Serbia)

Verified
8 days ago
Easy management of reservations and information, system security, excellent connection with the channel manager and with additional integrations, very good report system = complete solution, both Property management system and booking engine
Country Serbia
Room Division Manager
Mid-Sized Hotel
10

I have been using OTA Sync for two years and have a high level of satisfaction.

Director from City Center Hotel in Zlatibor (Serbia)

Verified
9 days ago
In addition to the standard reservation system, OTA sync solves our problems in many areas. Statistics, connections to sales channels, reports, optimization solutions, applications for quick communication with guests and apartment owners.
Country Serbia
Director
10

Satisfied guest team of Imperium Subotica Hotel

Director from in Subotica (Serbia)

Verified
9 days ago
Technical support is available at all times, which was primary and most important to us. Also, monitoring laws and regulations and legal obligations during invoicing and activities related to the obligations of caterers both to the state and to each city individually. Constant upgrading of the system respecting laws, regulations and client...
Country Serbia
Director
10

Best all in one solution!

Owner from 5 to 9 room Luxury Hotel in Beograd (Serbia)

Verified
12 days ago
OTA SYNC is an all-in-one hotel management solution designed to simplify and elevate every aspect of hospitality operations. The PMS streamlines front desk operations, guest communication, and housekeeping coordination, saving valuable time and enhancing guest satisfaction.
Country Serbia
Owner
X-Small Hotel
10

Amazing experience

Owner from 50-74 room in San Francisco (United States of America)

Verified
13 days ago
Staff is always kind and responsive, plus the system is incredibly easy to use, extremely user friendly, fast to learn.
Country United States of America
Owner
Mid-Sized Hotel
10

#conversion #booking #mobile #revenue #loadtime #upsell #bookingengine

Manager from 10 to 24 room City Center Hotel in Belgrade (Serbia)

Verified
13 days ago
It’s easy to use, offers clear and organized reservations, and includes all the features we need for efficient hotel management.
Country Serbia
Manager
Small Hotel
10

Outstanding system that transformed our hotel operations and guest experience

Manager from 50-74 room Boutique in Mannheim (Germany)

Verified
2 months ago
At AR Hotel Mannheim, we have been using OTA Sync for several months, and it has completely transformed the way we manage our daily operations. What we appreciate most is the intuitive interface and the seamless automation that simplifies almost every task at the reception. The system makes it possible to synchronize reservations across all...
Country Germany
Manager
Mid-Sized Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Easy-to-use tools to automate accommodation services tasks: management of reservations, guests, rates, promotions and discounts, restrictions and cancellation policies, automatic emails, online check-in and check-out, billing, expenses, reconciliations and payments, reports.

Question:

What differentiates this product or service from the competition?

Answer:

They offer local support and a wide range of integrations to comply with regulatory issues in each country and payment gateways adapted to your booking engine. It offers integrations with RMS, payment automation with rules that are defined for each sales channel and a GUEST APP to perform Online Check-in, make sales of extra services and answer frequently asked questions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is an easy-to-use and configure tool that will help you be operational in a short time and at a competitive cost. They have a local presence in Europe and also in Latin America with local support for each continent.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Didier Van den Hove CEO @ KUNAS PMS
RecommendationAvatar
Artem Moroz Business Development Manager @ ChargeAutomation
RecommendationAvatar
Akin Oguntuase Executive Director @ PropertyListHub Nigeria LTD
RecommendationAvatar
Didier Van den Hove CEO @ KUNAS PMS
RecommendationAvatar
Artem Moroz Business Development Manager @ ChargeAutomation
RecommendationAvatar
Akin Oguntuase Executive Director @ PropertyListHub Nigeria LTD
Are you a consultant or vendor that recommends OTA Sync? Leave a recommendation

OTA Sync Integrations

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Stripe
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Booking.com

This integration hasn’t been verified by Booking.com yet.

Booking.com

10% recommended by 1 hotels


WuBook (Channel Manager)
WuBook (Channel Manager)

0% recommended by 0 hotels

Channel Managers

Support

Verified Support

OTA Sync has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

Less than a day

Recommended

100%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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