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Visiting Media
4.8 (192 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Visiting Media
Ranked 1 (out of 12) in 3D Virtual Tours
2025 Winner
Hotel Software
Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWe Make Selling Spaces and Experiences Simple for Hospitality
96% recommended by 166 hotels
Hyatt, IHG, Hilton & 163 others
Bell - AI powered product analyst
I analyzed all of Visiting Media’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Visiting Media for its transformative impact on sales and marketing strategies. The platform's 3D virtual tours enhance the client experience, enabling remote site visits that instill confidence in booking decisions, especially for out-of-state clients. By streamlining the sales process and offering a visually immersive experience, properties can increase bookings, reduce costs associated with in-person tours, and improve guest engagement with virtual showcases. Its ease of use enables seamless property exploration, contributing to increased revenue and operational efficiency.
Hyatt, IHG, Hilton & 163 others
Read their reviewsWhat Types of Hotels Visiting Media is Popular For
Size
2 | X-Small (1-9 room)
2 | Small (10-24 room)
2 | Mid-Sized (25-74 room)
53 | Large (75-199 room)
133 | X-Large (200+ room)
Country
167 | United States of America
11 | Canada
6 | Mexico
1 | India
1 | Colombia
1 | Argentina
1 | United Kingdom
1 | Trinidad and Tobago
Type
112 | Branded Hotels
90 | Luxury Hotels
75 | Resorts
72 | Airport/Conference Hotels
59 | City Center Hotels
53 | Boutiques
43 | Bed & Breakfast & Inns
33 | Limited Service & Budget Hotels
7 | Extended Stay & Serviced Apartments
7 | RV Parks & Campgrounds
6 | Hostels
4 | Vacation Rentals & Villas
3 | Casinos
3 | Motels
Region
184 | North America
2 | South America
1 | Europe
1 | Asia Pacific
1 | Central America
Category
192 | 3D Virtual Tours
Didn’t find what you were looking for?
What is Visiting Media?
Founded in 2014 | Headquarters in Carlton (United States) | 98 employees
Visiting Media is an advanced digital toolkit designed specifically for the hospitality industry, focused on enhancing remote property viewing and client engagement. At its core is TrueTour, a powerful platform enabling hoteliers to create immersive 3D virtual tours and integrate seamless multimedia content. By offering a virtual yet comprehensive exploration of properties, TrueTour aids in the decision-making process, thereby boosting revenue and conversions. Its flexibility and advanced features support operational efficiency and cost-saving measures while significantly enhancing the overall client sales experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Visiting Media products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Visiting Media Reviews Analyzed: 190
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Visiting Media Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Visiting Media
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Visiting Media's Provided Description:
"Visiting Media's mission is to revolutionize sales enablement in the hospitality industry. Our products are designed to integrate immersive storytelling with advanced digital tools to create a compelling and personalized sales experience. We aim to enhance operational efficiency, streamline digital asset management, and boost sales effectiveness, providing unparalleled competitive advantages for hospitality sales teams. TrueTour is our best-in-class virtual tour for hospitality.It allows teams to create and share stunning 3D models and immersive content, helping to engage customers and showcase properties effectively. Building on the success of TrueTour, SalesHub is our latest innovation, offering a more comprehensive immersive sales ecosystem. SalesHub retains the familiar features of TrueTour while introducing new management, selling, and distribution capabilities."
FAQs
Capabilities
Personalization & Sharing
Personalization & Sharing
Create custom experiences by combining immersive assets and any other sales collateral (video, PDF, photos, voice memo) and share them, through one link, with customers, by text, email, or QR code.
Immersive Selling Strategy
Immersive Selling Strategy
3D models, also known as virtual site inspection, are digital re-creations of your property that allow you to walk step-by-step through out your space as though you were there in person. You can also measure distances down to the inch of any of your locations that have been captured in 3D.
Digital Asset Management
Digital Asset Management
Upload, manage, store and share digital assets in one cloud-based solution — PDFs, images, 360s, 3D models, websites, diagrams and more. Keeping assets current across your entire organization and channels.
Channel Distribution
Channel Distribution
Easily embed your TrueTour link on websites, OTAs, and 3rd party channel distribution to maximize exposure.
Analytics & Engagement Tracking
Analytics & Engagement Tracking
Analytics: Overview of asset engagement across all channels. Advanced analytics: Critical insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth. Customers receive detailed analytics, and tracking capabilities to help properties grow by leveraging data-driven decision-making to modify and tailor sales strategies.
Features
Interactive Tours
4/5 features
Space Mapping
4/5 features
Image & Video Capture
4/5 features
Content Management
4/5 features
Embedding
4/5 features
Available Add-ons & Modules
Managed Services
3D Virtual Tours
From 360° imagery to 3D modeling, immersive video to CGI, Visiting Media supports digital asset production around the globe. Our service provides virtual site inspection visuals of the highest quality loaded into the TrueTour™ sales enablement platform.
Visiting Media Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 12) and the #41 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Visiting Media Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Visiting Media Case Studies
References
"Now what’s great about SalesHub is we can package it. I can bundle that [content], save you time and just show you the stuff you want to see. And now obviously they have the new voice recording option too which is great. I could just do it all virtually and leave a verbal description if I need to what you need to look at or what we’re talking about. I think that’s fantastic. I think for hotels that don’t have it, it’s a miss."
Dan Shaughnessy
Director of Sales and Marketing @
Marriott Marquis San Diego Marina
Featured Customers
Hotelier Rating
Looking for specific info?
10
Super Helpful
Event Sales Manager from 200 to 499 room Bed & Breakfast & Inn in San Diego (United States of America)
Verified
6 days ago
The 3D tours with Visiting Media has proved to be a very helpful tool in showing clients what their events could look like, from welcome reception to closing remarks, and all of the amenities in between. The ability to customize which venue spaces are featured for each individual client has been a game changer! Clients can view it all with...
United States of America
United States of America
Event Sales Manager
X-Large Hotel
10
Easy and Responsive
Senior Sales Manager from 200 to 499 room Branded Hotel in San Diego (United States of America)
Verified
10 days ago
Working with this vendor has been very easy and organized. From our first call and follow up after contract signing they work very quickly to turn around and assist they're customers.
United States of America
United States of America
Senior Sales Manager
X-Large Hotel
10
Amazing and Easy to Use
Group Sales Manager from 200 to 499 room Boutique in Toronto (Canada)
Verified
13 days ago
It is truly an exceptional tool especially when most of the clients are out of the city or country. It allows the clients to gauge and us to conduct a virtual site without any issues.
Canada
Canada
Group Sales Manager
X-Large Hotel
8
Looks amazing, will need to practice with it
Regional Sales Coordinator from 500+ room Bed & Breakfast & Inn in Banff (Canada)
Verified
13 days ago
The visuals and accessibility as if you were there, and the ease to pick a document and prepare a proposal. You can view as if you're walking the spaces.
Great for people that can't come and visit the property, so this is a great perspective for potential clients. You can also track who's checking the links.
Canada
Canada
Regional Sales Coordinator
X-Large Hotel
10
Ultimate Selling Tool
Area Sales & Catering Manager from 75-99 room Branded Hotel in Bozeman (United States of America)
Verified
13 days ago
The quickness and ease of putting together a virtual tour for clients. Having three custom-built hotels in my portfolio, this tool has been essential in selling these properties to clients from all over.
United States of America
United States of America
Area Sales & Catering Manager
Large Hotel
10
Great selling tool
Senior Sales Manager from 500+ room Bed & Breakfast & Inn in San Jose (United States of America)
Verified
17 days ago
Visiting Media is easy to navigate, share with clients, and use as a selling tool to differentiate our hotels. This tool is imperative to our sales process.
United States of America
United States of America
Senior Sales Manager
X-Large Hotel
10
A must for every hotel!
Sales Manager from 100 to 199 room Branded Hotel in Charlotte (United States of America)
Verified
17 days ago
Many of my clients are out of state and not everyone is able to do a site tour. The images are so vivid that they feel like they are on property!
United States of America
United States of America
Sales Manager
Large Hotel
10
Elevated sales operations
Sales Manager from 75-99 room Boutique in New York City (United States of America)
Verified
17 days ago
It helped my property to showcase the rooms and common spaces without coming in person and it is very easy to use.
United States of America
United States of America
Sales Manager
Large Hotel
10
3D Virtual Tours Marketing
Operations Manager from 75-99 room Boutique in Honolulu (United States of America)
Verified
18 days ago
Virtual Tours give guests the opportunity to look at the rooms and the property before booking. VR Tours will also help market any spaces you have that may be used for events/meeting spaces.
United States of America
United States of America
Operations Manager
Large Hotel
10
Great Marketing & Sales Tool for Clients
Catering Sales Manager from 200 to 499 room Boutique in Austin (United States of America)
Verified
18 days ago
The clear quality of the 360 videos in Virtual Tour really helps to visualize the hotel venues, function spaces in their entirety. The lighting is really good and picture/video quality is sharp and enhances the current spaces. It's very user friendly for clients to use - ease of getting from floor to floor and room to room. It also gives yo...
United States of America
United States of America
Catering Sales Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Visiting Media hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Visiting Media
2 months ago
Visiting Media Appoints Chad Kimner as SVP of Growth & Operations
Visiting Media
8 months ago
Visiting Media’s Ben Powers Becomes Chief Innovation Officer, Jascha Kaykas-Wolff Named New CEO
Visiting Media
10 months ago
Visiting Media Appoints Steve Sackman as Senior Vice President of Global Sales
Visiting Media
10 months ago
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings
Visiting Media
10 months ago
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends
Visiting Media
1 year ago
Leader in Hospitality Sales Enablement, Visiting Media, Bolsters Growth Momentum with Strategic Leadership Appointment
Visiting Media
1 year ago
Visiting Media Unveils SalesHub, an Innovative Sales Tool Tailored for Hospitality Sales Teams
Visiting Media
1 year ago
Visiting Media and Matterport Digital Twins Redefine Hospitality Sales With Immersive Media in Multi-Year Agreement
Visiting Media Integrations
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Support
Verified Support
Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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Products Reviewed
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What do you dislike or think could be improved?
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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