Compare Amadeus – Guest Management Solutions vs Smart Host CRM vs SHR Customer Relationship Management (CRM)

Amadeus

Amadeus – Guest Management Solutions

12 reviews
Smart Host GmbH

Smart Host CRM

210 reviews
SHR Group

SHR Customer Relationship Management (CRM)

30 reviews

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Compare Amadeus – Guest Management Solutions vs Smart Host CRM vs SHR Customer Relationship Management (CRM)

Hotel CRM & Email Marketing vendor comparison between Amadeus – Guest Management Solutions vs Smart Host CRM vs SHR Customer Relationship Management (CRM). Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 252 verified hotelier reviews across 24 countries.

Amadeus

Amadeus

Ranked 20 (out of 71)

4.3
12 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 3 (out of 71)

4.7
210 reviews
View profile
SHR Group

SHR Group

Ranked 12 (out of 71)

4.8
30 reviews
View profile

Ratings Summary

HT Score

Amadeus – Guest Management Solutions

unranked HTScore Icon

Smart Host CRM

99 HTScore Icon

SHR Customer Relationship Management (CRM)

36 HTScore Icon
Popularity

Amadeus – Guest Management Solutions

12 verified reviews

Smart Host CRM

210 verified reviews

SHR Customer Relationship Management (CRM)

30 verified reviews
Likelihood to Recommend

Amadeus – Guest Management Solutions

85%

Smart Host CRM

93%

SHR Customer Relationship Management (CRM)

96%
Ease of Use

Amadeus – Guest Management Solutions

3.6

Smart Host CRM

4.7

SHR Customer Relationship Management (CRM)

4.8
ROI

Amadeus – Guest Management Solutions

3.7

Smart Host CRM

4.3

SHR Customer Relationship Management (CRM)

4.8
Implementation

Amadeus – Guest Management Solutions

3.5

Smart Host CRM

4.7

SHR Customer Relationship Management (CRM)

4.8
Customer Support

Amadeus – Guest Management Solutions

3.8

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

SHR Customer Relationship Management (CRM)

4.9

Verified Customer Support

Certificate of Excellence

Amadeus – Guest Management Solutions

Smart Host CRM

SHR Customer Relationship Management (CRM)

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

SHR Customer Relationship Management (CRM)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
Smart Host GmbH
vs.
SHR Group

Customers

Top 3 Segments

Amadeus – Guest Management Solutions

Other - 17%
City Center Hotels - 17%
Resorts - 8%

Smart Host CRM

Luxury Hotels - 19%
Resorts - 18%
Boutiques - 8%

SHR Customer Relationship Management (CRM)

Boutiques - 27%
Luxury Hotels - 26%
City Center Hotels - 10%
Featured clients

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Smart Host GmbH Average Smart Host GmbH

Pricing Available By Request

SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SHR Customer Relationship Management (CRM)

Pricing Available By Request
SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Amadeus
vs.
Smart Host GmbH
vs.
SHR Group

What Customers Are Saying

Most Recent Review

Amadeus – Guest Management Solutions

Great Service and Results

Business Owner from Collingwood (Australia)

Smart Host CRM

Driving Engagement and Repeat Bookings

Marketing & Sales

SHR Customer Relationship Management (CRM)

Amazing system.

Revenue and Reservations Manager from Stellenbosch (South Africa)
Most Positive Review

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager

SHR Customer Relationship Management (CRM)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
Most Critical

Amadeus – Guest Management Solutions

I have enjoyed working with Trina, she's been very helpful in keeping me organized.

VP of Commercial Strategy

Smart Host CRM

Effective newsletter tool for targeted guest communication

Marketing & Sales Managerin from Scheffau am Wilden Kaiser (Austria)

SHR Customer Relationship Management (CRM)

SHR It helps us work flexibly

Revenue Assistant from Riyadh (Saudi Arabia)
References

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

-

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Amadeus – Guest Management Solutions

Property Management Systems (19) Booking Engine (13) Guest Messaging Software (11)

Smart Host CRM

Property Management Systems (11) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

SHR Customer Relationship Management (CRM)

Property Management Systems (26) Hotel Management Software (12) Booking Engine (11)
Recent Articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles

SHR Customer Relationship Management (CRM)

SHR Group doesn’t have any recent articles

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